Billing Specialist (Remote)

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

Our billing team will be responsible for processing all billing transactions. In this position you will bill orders, assure billing is per contract, transmit invoices, resolve disputes, manage billing communications, and assist with collections where warranted.

Responsibilities

• Day-to-day functions of billing as per contracted services
• Inquiry and dispute resolution along with customer communication in an accurate and timely manner
• Assist with collections
• Perform other duties as assigned by supervisor and/or Management

Qualifications

• Required 1-5 years’ experience Billing and/or collections
• Business/Accounting degree preferred
• Excellent communication skills verbal and written
• Ability to interpret and execute contract terms
• Intermediate to advanced Excel skills required
• Attention to detail.  Analysis skills a plus
• NetSuite and Epicor experience helpful

Benefits

• Health, Vision, and Dental Insurance Packages
• Short-term and Long-term Disability Insurance
• Life Insurance
• 401k with company match
• 3 Weeks' Paid Time Off & Paid Holidays