Executive Customer Support & Administrative Virtual Assistant
(Inbound Calls | Lead Qualification | CRM Management | Executive Support)
Position Overview
Is seeking a highly organized, professional, and customer-focused Executive Customer Support & Administrative Virtual Assistant to become an extension of the team.
The ideal candidate will be responsible for handling inbound customer calls, qualifying leads, scheduling appointments, managing communications, updating CRM records, and supporting day-to-day administrative operations.
This role requires someone with excellent English comprehension, strong communication skills, attention to detail, and the ability to represent the Garage Floors 4 Less⢠brand professionally.
The successful candidate will initially focus on customer call handling and communication management, with opportunities to take on additional responsibilities as they become familiar with the business.
Key Responsibilities
As the VA becomes familiar with the business, responsibilities may expand to include:
Required Skills & Qualifications
Must-Have Requirements
Preferred Experience
Experience in any of the following is an advantage:
Software & Tools
The VA will work with:
Communication
Productivity
AI Tools
CRM
Training & Onboarding
The client expects approximately 2 weeks of onboarding and training .
Training resources include:
The VA will report directly to the office manager.
Ideal Candidate Profile
The ideal candidate is:
The client emphasized that English comprehension is more important than accent . The candidate must understand customer needs, instructions, and business context—not just speak English.
Success Metrics
A successful VA will:
Employment Type: Long-Term Position
Working Hours:
