Recovery Support Professional - Crossroads

Make an Impact on Building Recovery & Changing Lives at our Residential Program located in Erie, PA. Whether you're beginning your human services career or bringing experience in behavioral health, recovery support, coaching, mentoring, residential programs, or community outreach, we'd love to hear from you!

 

This is more than a job- it’s an opportunity to serve as a positive role-model to the individuals within our program, provide encouragement during different moments, and help individuals build the skills and confidence needed for long-term recovery!

 

Location: Erie, PA

 

Qualifications:

Education: High School Diploma or GED
Driving Requirements:
This position requires that you have a valid driver's license in good standing and meet the following criteria.

• Must currently possess a valid drivers license for at least 3 years.
• Current status must be VALID, not SUSPENDED.
• Not more than 2 moving violations or reportable accidents within the past three years.
• NO DUI or accidents with fatalities within the past 5 years.

Availability:
This position requires employees to have flexibility in their availability as scheduling/staffing needs may periodically change (based upon staffing needs). Gaudenzia is program that operates on a 24/7 basis.

Substitutions: No substitutions for education and training. Successful completion of residential treatment program may be substituted for residential services experience (one month treatment = one month service).

Your responsibilities in this role may include:

• Screen and process new admissions. Take head counts during hourly runs. Document hourly runs and client movement in communication log.
• Screen clients' personal belongings upon entry to the facility, monitor client movement in and out of the facility, and account for their whereabouts. Maintain and monitor client sign-out book.
• Coordinate in-house activities based on the program's schedule which could include chores, breaks, exercise time, leisure time and visitations.
• Maintain accurate daily census, know where clients are on the floor, and report infractions and incidents to appropriate staff.
• Conduct client orientation sessions, seminars, and morning meetings as directed.
• May need to transport or assist clients traveling to and from medical and/or other appointments.
• Conduct and document room searches and perform random searches of clients as directed by program supervisor.
• Deny access to unauthorized persons.
• Supervise, where appropriate, clients taking their medications.
• Perform regular room checks to make sure clients are on floors or in their rooms per program schedule.
• Follow protocol for reporting unauthorized absences.
• Monitor urinalysis/drug screening and breathalyzers as instructed by supervisor on duty.
• Monitor daily program activities in addition to meals and medication line.
• Tour the facility at regular intervals to check building security and ensure there are no fire or safety hazards in accordance with program and regulatory policies. Conduct fire drills and safety checks, including safety and security of the facility, checking fire extinguishers, first aid kits and Narcan availability.
• Ensure vehicles are kept clean and complete weekly vehicle inspections.
• Ensure facility cleanliness and safety through the regular inspection of sanitation procedures, including pest control, the storage of supplies and clients' belongings, and submission of work orders for any needed repairs.
• Ensure property maintenance related to inclement weather, including shoveling, salting, and de-icing walkways and vehicles, as directed.
• Complete written reports, documentation, and electronic incident reports as required.
• Complete other duties as assigned by supervisor or designee

Skills, Knowledge, and Abilities

• Ability to interact effectively with clients and aid them in adjusting to their specific problems.
• Basic knowledge of substance use and co-occurring mental health disorders.
• Ability to read, write, and communicate effectively.
• Ability to establish and maintain working relations with staff, other agencies, and the public.
• Ability to successfully work with others from various cultures and backgrounds.
• Valid driver's license and clean driving record preferred.
• Ability to work various shifts.
• Basic computer skills, including ability to use Microsoft Outlook for email, as well as Word and Excel.

What We Offer: Competitive Pay - Excellent Benefits - On The Job Training - Upward mobility - Educational assistance to help you grow with us in this life saving field!

For more details please visit out website: https://www.gaudenzia.org/careers/

Our Operating Principles: We, as members of the Gaudenzia Team, are committed to these principles. They guide the way we perform Gaudenzia business, every day.

• We hold client care as our top priority.
• We assume good intentions.
• We are present, we connect, & we communicate with transparency, dignity, and respect.
• We make data-driven decisions with courage, challenge the status quo, find innovative ways to grow Gaudenzia & each other.
• We support each other publicly & privately in all circumstances.
• We provide & accept constructive, honest, respectful, and timely feedback with an open mind & without personalization.
• We operate with integrity, focus on outcomes, & have a bias for action.
• We follow through on agreements & honor commitments prioritized with a sense of urgency - someone's life may depend on it.

 

Gaudenzia is proud to be an employer of choice - and a treatment provider of choice - in the substance use and co-occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome.

Come work with us!

Our Agency is committed to the principles of equal employment. We believe in fostering a positive work environment in which every employee is treated with respect. Our staff hiring and recruitment practices are grounded in fairness, transparency, and merit. All employment decisions are based on job-related qualifications, relevant skills, experience, and alignment with our mission and values. We actively recruit from a broad range of educational and professional backgrounds to attract the most qualified candidates, ensuring equal opportunity for all applicants without preference or discrimination. Our process uses consistent and clear evaluation criteria to support objective decision-making. By emphasizing accountability, efficiency, and integrity throughout every stage--from job posting to onboarding--we build a workforce defined by excellence, professionalism, and commitment to our shared purpose. Gaudenzia is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.