Position Title: Sales Support
Reports to: Store Manager
Location: University of Wisconsin-Superior, 1605 Catlin Ave, Superior, Wisconsin 54880
Contract Type: Part-Time, Permanent
Working hours: 20 hours per week or less
Pay Rate: $11.00 per hour
About BibliU
BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.
The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.
We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn.
Here's what makes our story compelling:
Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business.
We're hungry for more. We're actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities.
Our culture is collaborative, high-growth, and agile. You’ll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London.
Position Overview:
As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support.
This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service. This role operates on a seasonal basis (6–8 weeks per semester), with a standard schedule of two days per week. Flexibility to work additional days during campus events is required.
Key Responsibilities
Customer Service
Textbook Department
Shipping & Receiving
Qualifications
