Breakfast Attendant

Description

Oversee the breakfast service for our guests and ensure a quality dining experience which includes excellence in guest satisfaction with the highest food quality standards and service. Prepare food and beverage for the breakfast function. Maintain clean and sanitary kitchen and dining areas.

Position Focus - Oversee   the breakfast service for our guests and ensure a quality dining experience   which includes excellence in guest satisfaction with the highest food quality   standards and service. Prepare food and beverage for the breakfast function.   Maintain clean and sanitary kitchen and dining areas.

Essential   Responsibilities

· Be dependable and prompt, arriving on time and ready to   work in a clean uniform and a nametag.

· Prepare breakfast food and beverage items and set out   all hot and cold food items following all food safety regulations.

· Replenish all food and beverage items during the meal   period. Keep all items fully stocked even up until the last minute we are   open. Ensure all foods are kept at safe temperatures.

· Keep all tables bussed and cleaned throughout the   entire time breakfast and happy hour are open. Ensure all tables are properly cleaned, and   dining area is vacuumed.

· Receive and unpack the items as they arrive from food   vendors. Date all items as they arrive   and pack them according to safety standards practicing FIFO (First in first   out).

· Greet each guest as they arrive for breakfast. Assist with service if required.

· Build rapport with all guests at all times, solving   problems when able and reporting any complaints or issues immediately to   management for resolution. 

· Learn about the hotel’s guests through conversations –   to be measured by a minimum standard of learning three pieces of information   about at least 10 of the hotel’s guests per day.

· Pass on any sales leads on a daily basis that are   obtained during discussions with guests to management.

· Create and maintain a pleasant presentation for   breakfast.

· Maintain a clean breakfast area, store food and remove   all trash. Take trash out to dumpster as needed.

· Continuously look for cost-effective ways to improve   breakfast appeal.

· Assists department in maintaining safety equipment and   emergency procedures for the safety of all guests and employees.

· Maintains a friendly, cheerful and courteous manner at   all times.

· All other duties as assigned, requested or deemed   necessary by management.

Requirements

· Projects and assignments are completed thoroughly, professionally, and with care.

· Adjusts to high-pressure conditions and is open to change.

· Assumes responsibility for personal growth and development.

Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates 

Dependable, great service, 

Previous hotel experience preferred