Staff Product Manager, Metacognition

Fastly is a company that helps people stay better connected with the things they love through its edge cloud platform. They are seeking a Staff Product Manager to lead the development of their next-generation platform intelligence experience, focusing on how customers understand and act on data across the Fastly platform.

Responsibilities:

• Own and drive the vision and roadmap for Fastly’s intelligence layer, spanning observability, reporting, security insights, and executive-level summaries
• Define what signals matter across the platform—performance, reliability, security, and usage—and ensure they are accessible, trustworthy, and actionable
• Translate complex system behavior (logs, metrics, events, threats) into intuitive visualizations and narratives for both technical users and business stakeholders
• Partner with engineering to evolve data pipelines, ingestion, and analysis systems that power real-time and historical insights at scale
• Collaborate with design to create cohesive, unified experiences across dashboards, alerts, and reporting surfaces
• Work cross-functionally with security, platform, and go-to-market teams to ensure insights reflect real customer value and drive adoption
• Define and track success metrics that demonstrate both customer value (time-to-insight, actionability) and business impact (adoption, expansion, retention)
• Help tell the story of Fastly’s value—internally and externally—by enabling customers (and our teams) to clearly see the impact of the platform

Requirements:

• 7+ years of product management experience, ideally in developer tools, observability, security, or platform infrastructure
• Strong understanding of logs, metrics, and event-driven systems—and how they translate into real-world debugging, optimization, and decision-making
• Experience turning complex data into intuitive user experiences, dashboards, or reporting tools
• Demonstrated ability to operate across multiple domains (e.g., observability + security + UX) and bring them into a cohesive product vision
• Strong customer empathy, with the ability to translate raw signals into meaningful insights and actionable outcomes
• Experience working cross-functionally with engineering, design, marketing, and sales to deliver impactful products
• Excellent communication skills, including the ability to connect technical details to executive-level value
• Observability tools like Datadog, New Relic, Grafana, or OpenTelemetry
• Security analytics, threat intelligence, or attack visibility systems
• Building unified dashboards or reporting systems that serve both technical and business audiences
• Edge computing, CDN infrastructure, or distributed systems
• Data analysis and experimentation (SQL, Amplitude, Mixpanel, etc.)
• Designing insight-driven product experiences in SaaS platforms