Solutions Engineer - Mid Market

Cisco is a leading technology company focused on revolutionizing how data and infrastructure connect and protect organizations. The Solutions Engineer - Mid Market role involves providing technical solutions to address customer and partner business needs while collaborating with various teams to ensure customer success.

Responsibilities:

• Demonstrating solid understanding of Cisco's portfolio, including any specialized/architecture perspective. Increasing penetration via cross/up-selling and displacing competition. Leading the technical relationship with customer(s)/partner(s)
• Leading engagements with IT & decision makers at customer/partner and LOB interaction. Possessing knowledge of the customer environment and market, including competitor plays. Serving as a primary technical sales influencer. Translating needs into technical requirements
• Spending most selling time landing opportunities and expanding within an account
• Involvement in territory strategic planning
• Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics
• Taking the lead on moving deals across the technical sales process. Designing and communicating relevant solutions based on technical and business requirements identified by the customer or partner. Managing a virtual support team of sales resources (i.e., Click to Expert). Leveraging relevant tools and resources to support a deal. Accountable for getting the technical closure
• Increasing revenue – closed opportunities converted to closed deals. Displacing competitors/increasing market share. Increasing net new customers on a quarterly basis

Requirements:

• 5+ years' experience selling or supporting security, networking, compute, and/or collaboration solutions
• CCNA level understanding or background in campus network design, including switching, wireless, and routing
• 2+ years translating sophisticated technical concepts into business value
• 3+ years of experience in a customer-facing sales engineering or technical pre-sales role
• Cisco CCNP Enterprise (CCNP EN) certification or Cisco Certified Internetwork Expert (CCIE) certification
• Proven track record of success in technical sales or solutions engineering roles
• Highly motivated with a 'hunting spirit' to assist Account Executives in developing new opportunities and growing business
• Strong communication and interpersonal skills with the ability to engage effectively with customers and partners
• Familiarity with Cisco's commercial market and customer base