Product Manager

HostPapa is one of the fastest-growing web hosting companies providing essential tools and services for online success. As a Product Manager, you will manage product portfolios, define strategies, and collaborate with teams to enhance product performance and user experience.

Responsibilities:

• Be the owner of product KPIs, including revenue, ARPU, churn, and customer satisfaction metrics
• Own product life cycle, including product and market research, competitive analysis, roadmap development, iterative product development, feature releases, and product launches
• Create and maintain Product Descriptions
• Responsible for managing pricing and costs
• Invest in understanding the customer and identifying areas of improvement to deliver the optimal experience
• Communicate clear objectives with marketing, sales, and support channels to deliver on product performance
• Translate product strategy into detailed requirements for prototyping and technical design by collaborating with engineering
• Provide direction to the marketing team on product promotions and offers, and aids for sales channel
• Partner with the engineering team to define requirements, prioritize work, and do product testing
• Pilot products to pressure test assumptions
• Provide product demos and training
• Track and analyze success metrics
• Support other tasks or projects as assigned to meet team and business needs

Requirements:

• Strong communicator with the ability to create content and present ideas to different audiences
• Excellent ability to use qualitative and quantitative data sources to advise decision-making
• Experience collaborating with other teams to build alignment across the organization
• Familiarity with delivering products iteratively by working very closely with engineering teams
• Experience coordinating and prioritizing against time, scope, and resources
• Excellent ability to communicate vision, roadmap, and requirements
• Strong understanding of the hosting industry or related industries, including web development
• Familiar and comfortable with AI tools and technologies
• Prior experience working with SCRUM or other agile methodologies will be considered a plus