Senior Platform Engineer

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. The Senior Platform Engineer will support the core platform services, enhance workflows, and improve the software development lifecycle through the creation of developer tools and processes.

Responsibilities:

• Build agentic workflows that enhance the SDLC for engineers across the platform. Evaluate and recommend improvements based on accuracy, latency, and cost
• Strengthen our platform, developer tooling and SDLC: Build and operate internal developer tooling - CLIs, CI/CD pipelines, GitHub Actions, and policy-as-code — that speed up and safeguard how ~40 repos ship code
• Drive fleet-wide changes: dependency and framework upgrades, security/vulnerability remediation, and standards rollouts across many services safely
• Improve production observability: work with product teams to ensure they are equipped to effectively monitor the performance and reliability
• Help steer architectural and technical direction to ensure our applications follow cohesive and consolidated standards that ensure a high-level of quality and reliability
• Actively partner with other product teams to understand use cases and identify how to best enable and support them
• Advise on best practices across platform use cases, service observability, maintenance and operation
• Contribute across the stack where the platform needs it - the Ruby monolith and TypeScript/React, as an enabler of product teams

Requirements:

• 5+ years of professional software engineering experience
• Experience working in a startup, incubator, or other fast-paced 0-to-1 environment where you own features end-to-end and set your own direction
• Hands-on with CI/CD (GitHub Actions or similar)
• Kubernetes or other container orchestration experience at scale
• Strong full-stack web application experience in Python, Ruby, Go or other modern languages. Must be willing to learn and work in Ruby
• Familiarity with prompt engineering and the prompt iteration lifecycle
• Fluent with AI-powered coding tools (e.g. Cursor, Claude Code) to move quickly
• Strong written and verbal communication; able to drive alignment without being asked
• Must reside in the U.S
• Healthcare Interoperability Standards: Exposure to FHIR, HL7, or integrating with major EHR systems (Epic, Cerner, etc.)
• Experience working cross-functionally to improve business process
• Experience as technical lead on projects working with UX/UI design and/or product management
• Has shipped reliable agentic LLM workflows to production, with any orchestration framework (LangGraph, LangChain, etc)
• Experience evaluating and testing LLM workflows: eval harnesses, golden datasets, regressions, and observability
• IaC: Experience with building scaling infrastructure on AWS and with Terraform