Empyrean Solutions is a trusted partner to banks and credit unions, delivering integrated financial risk management solutions. They are seeking a Senior Product Manager, AI to own the strategy and execution of their customer-facing platform, focusing on AI-powered product development and cross-functional leadership.
Responsibilities:
- Define and execute the Catalyst roadmap from discovery through launch and iteration; own Catalyst as a standalone product with its own commercial model and GTM
- Maintain a standing cadence of direct interviews with bank and credit union finance and risk stakeholders; turn insights into requirements and change direction when the data says to
- Design multi-step agentic workflows with Empyrean’s AI innovation lab; establish evaluation standards (golden datasets, prompt versioning, human-in-the-loop); apply ML and GenAI appropriately for each use case
- Align engineering, design, and GTM without escalating every conflict; collaborate with peer PMs (ALM, CECL) to integrate their outputs into workflows
- Drive GTM across Empyrean’s 600-institution customer base; measure adoption and outcomes, then adapt
Requirements:
- 5–8+ years of PM experience with end-to-end ownership (discovery → delivery → launch → iteration), direct customer contact, quantified outcomes, and demonstrated 0→1 experience
- B2B SaaS background with exposure to enterprise buyers; comfort with shipping fast in a growth-stage or PE/VC-backed environment
- Shipped AI in production — LLM or ML-powered features that real users rely on. ML-based product experience is a significant plus. Must be able to distinguish ML from GenAI, navigate hallucination/latency/non-determinism in production, and defend a decision not to use AI