NCDIT - Product Manager- Junior

Abacus Service Corporation is seeking a Junior Product Manager to lead quality improvement efforts and agile development processes for the NC Health Connex system. The role involves designing metrics and data collection methodologies, analyzing findings, and ensuring continuous improvement across various teams.

Responsibilities:

• Lead quality improvement efforts and agile development processes to enhance the NC Health Connex system
• Design and implement metrics and qualitative data collection methodologies that help the organization understand system health, user engagement, and population health trends derived from HIEA data
• Analyzing and reporting findings and making recommendations that will drive continuous improvement across provider engagement, operations, and analytics teams
• Ensure that NC Health Connex remains a vital tool for healthcare providers, payers, and public health stakeholders in North Carolina

Requirements:

• Experience applying quality improvement methodologies to strengthen processes and support data-driven decision-making
• Experience in developing dashboards, visualizations, and analytic reports using clinical and operational datasets
• Experience in program evaluation, survey design, statistical analysis, and translating findings into actionable recommendations
• Developing interview guides, facilitating focus groups, and conducting thematic analysis to support comprehensive healthcare program evaluations
• Experience to synthesize complex health and interoperability data for technical and non-technical audiences, including state-level stakeholders