Senior Product Manager - (Retail Pricing, & Loyalty) - IT Business Liaison

CGI is one of the largest IT and business consulting services firms in the world, and they are seeking a Senior Product Manager to drive retail pricing and loyalty solutions. The role involves acting as a liaison between IT and business teams, developing product strategies, and ensuring alignment between business goals and technical execution.

Responsibilities:

• Act as the primary interface between IT, Product Management, and Strategy teams, ensuring alignment across business and technology initiatives
• Translate complex pricing, loyalty, and retail strategies into clear technical requirements and actionable product roadmaps
• Facilitate collaboration, decision making, and prioritization across stakeholders
• Identify and resolve disconnects between strategic intent and technical execution
• Define and drive the product vision, roadmap, and execution for retail pricing and loyalty solutions
• Lead end to end product lifecycle: ideation, design, build, launch, and continuous optimization
• Ensure solutions are scalable, customer centric, and aligned with enterprise architecture
• Partner with pricing stakeholders to design and operationalize: Dynamic pricing models, Promotional and markdown strategies, Price elasticity and competitive pricing frameworks
• Ensure pricing strategies are effectively translated into system capabilities and automation tools
• Evaluate and improve pricing performance to drive margin and revenue growth
• Collaborate with business and pricing teams to design, develop, and roll out retail loyalty programs
• Translate loyalty strategies into technology enabled solutions, including: Rewards structures, Personalization and targeted offers, Omnichannel engagement capabilities
• Oversee implementation and adoption, ensuring seamless integration with existing retail systems
• Leverage deep retail and pricing expertise to critically assess existing strategies and assumptions
• Identify gaps, inefficiencies, and missed opportunities in pricing and loyalty initiatives
• Proactively recommend innovative, data driven improvements to enhance customer engagement and profitability
• Act as a thought partner to senior leadership, influencing strategic direction
• Develop business requirements, user stories, and functional specifications aligned with business goals
• Own backlog prioritization and ensure alignment with strategic priorities
• Participate in Agile ceremonies and work closely with engineering teams to ensure successful delivery
• Define KPIs and success metrics for pricing and loyalty products
• Utilize data analytics, A/B testing, and customer insights to inform decisions
• Monitor product performance and continuously refine based on measurable outcomes
• Build strong relationships with stakeholders across pricing, merchandising, marketing, IT, and executive leadership
• Clearly communicate product strategy, progress, and performance
• Lead workshops and strategic discussions to drive alignment and innovation

Requirements:

• Bachelor's degree in Business, Engineering, Computer Science, Economics, or related field (MBA preferred)
• 10+ years of retail industry experience, including merchandising, pricing, or omnichannel operations
• 8+ years of product management experience, with ownership of complex, cross functional initiatives
• 5+ years of pricing management experience, including pricing strategy and execution
• Proven experience working as a liaison between business and IT/engineering teams
• Hands on experience in designing and implementing retail loyalty programs
• Strong understanding of Agile methodologies and software development lifecycle (SDLC)
• Exceptional analytical, problem solving, and stakeholder management skills