Senior Cloud Support Engineer II

Company Description

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and AI software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. We are now also at the forefront of AI disruption, providing data via our enterprise semantic layer to AI agents, tools, and platforms.

But that's not all. Strategy is also leading a groundbreaking shift in digital assets, adopting bitcoin as our primary treasury reserve asset in 2020. Since then, we have issued innovative bitcoin-backed securities and have been the leader in bitcoin treasury companies. This visionary move has helped us build a fortress balance sheet, and is solidifying our position as a forward-thinking, innovative force in the market.

Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence.

Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.

Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment.

Job Description

Strategy Inc seeks Senior Cloud Support Engineer II in Tysons Corner, VA:

Job Duties: Lead and coordinate incident response across cloud platforms, working with DevOps, Security, and Engineering teams. Collaborate on designing resilient, scalable cloud infrastructure and operational workflows. Own and manage complex, cross-team cloud service issues and proactively drive resolution. Build and maintain automation solutions. Work with Docker/Kubernetes to support containerized application environments. Provide direct support for customer upgrades, escalations, and strategic implementations. Identify areas for improvement within the Strategy Cloud Platform and propose/implement enhancements. Partner with development teams to improve the reliability, observability, and performance of backend systems. Design and implement automated testing for deployment pipelines and services. Champion cloud best practices and standards across support and engineering teams. Document processes, train others, and promote a culture of continuous improvement and knowledge sharing. Communicate effectively across time zones and global teams.

Requirements: Master’s degree in Computer Science, Engineering (any field), or closely related quantitative discipline and (1) one year of experience in the job offered or in any occupation in related field.

Special Skill Requirements: (1) Python; (2) Ansible; (3) Jenkins; (4) PowerShell; (5) Docker; (6) Kubernetes; (7) Public Cloud (AWS, Azure and GCP); (8) CI/CD; (9) FinOps; (10) Cloud governance and Security; (11) site reliability engineering; (12) IaaC (CloudFormation and Terraform); (13) SSO; (14) MFA; (15) AWS WAF; (16) StackIT; (17) Public Cloud Skills; (18) Azure, AWS and GCP. Any suitable combination of education, training and experience is acceptable. Strategy, Inc. is an Equal Opportunity & Affirmative Action Employer. Education, experience, and criminal background checks will be conducted.

Salary: $127,462.00 - $186,900.00 per year.

Submit resume with references using the apply button on this posting or by email to: Req.# 22607.91.2 at: onlinejobpostings@microstrategy.com. Strategy Inc is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted.

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Additional Information

All your information will be kept confidential according to EEO guidelines.

Strategy is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, gender, sex, sexual orientation, gender identity, disability, veteran status, age, genetic information, or any other legally-protected basis.

Strategy provides reasonable accommodation for qualified individuals with disabilities in the hiring process.  If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at application_accommodations@strategy.com.

Visit Strategy’s Careers page for additional information.