Key skills
Communication
About this role
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Project Scope:
This position is the recognized resource responsible for the development of radio programming files for distribution and installation into Michigan Public Safety Communications System (MPSCS) radios for the State of Michigan. The position is responsible to identify existing and request new Radio IDs, Talk groups and Encryption for use in developing and building the templates installed into an MPSCS radio.
This position requires the extensive use of computer skills, and this person must be able to accurately enter data into the radio programming files and associated asset management software (EAM) and databases. This person must function with minimal supervision and require minimal direction while performing these duties.
Roles/Responsibilities:
Duty 1: This position is the recognized resource for building radio programming templates for all MPSCS radios in the Metro Region totaling 44,401 radios Individual tasks related to the duty:
- Identify radio programming needs through written request, user contract, related
- task, or MPSCS initiated change/requirement.
- Contacts user to define and verify all requested changes.
- Develop prototype template for field-testing.
- Requests radio IDs and Talkgroup IDs for radio templates.
- Build radio templates for MPSCS radios in Metro region.
- Quality checks templates for accuracy and removes errors.
- Builds archives as required for distribution to field units for radio programming.
- Coordinate reprogramming of all appropriate field units.
Duty 2: Using EAM, Microsoft Access and Microsoft Excel, this position is responsible for compiling, recording and making database entries into the EAM system and associated databases used by MPSCS.
- Complies equipment information for EAM and associated databases.
- Determines billing levels appropriate for each radio template.
- Inputs equipment and associated information into EAM associated databases.
- Quality checks EAM and databases as required for accuracy of radio records.
Duty 3: This position is responsible for the programming of MPSCS radios.
- Programs MPSCS radios with appropriate templates and encryption codes.
- Supports MPSCS field staff as required for programming of MPSCS radios.
Duty 4: This position supports other technical areas of MPSCS as required.
- Supports NCC in programming IDs and Talkgroups.
- Investigates issues related to MPSCS radios operations on the system.
- Supports evaluation of new radios for compliance with technical and performance standards as required by the MPSCS.
- Tests new programming software and providing field support for new
- programming software.
- Responds to requests for information regarding radio templates and associated
- records in EAM and databases.
Duty 5: Other duties as assigned.
- Respond to internal and external emails.
- Recorded hours and associated activity reports.
- Routine paperwork and records in support of this position.
- General housekeeping of work area.
- As required in support of the MPSCS.
Mandatory Skills:
- 2+ Years of experience with P25 Radio Programming (Motorola/Kenwood)
- 3+ years of experience as a Radio/Communications Technician
- Duties may involve use of personal vehicle
- FCC General Radio Telephone License, APCO Certificate, or approved equivale
Preferred Skills
- Military/Public Safety/Radio Communications (not Network)
- Two-way radio experience
- Previous P25 encryption experience/KMF