SAP EWM Lead

Primary Partners: Warehouse, Operations, Supply Chain, FTP, QTI, PTP, RTR, AMS

Role Level: Functional Lead
Primary Modules: SAP EWM, warehouse execution, RF, inventory management integration

Travel: 50% Memphis/Tulsa + will cover travel expenses

Position Summary

Process Scope

• Inbound receiving and putaway
• Outbound picking, packing, staging, shipping, and delivery integration
• Internal warehouse movements and replenishment
• Production staging and integration with FTP
• RF and mobile warehouse transactions, including Zebra device adoption
• Cycle counting, inventory accuracy, bin management, and physical inventory
• Integration with S/4HANA inventory management, PTP, QTI, and RTR

Key Responsibilities

Business Process Ownership

• Own the EWM process design and serve as internal escalation point for warehouse execution issues.
• Partner with Warehouse Operations, Supply Chain, Production, Shipping, and BPO/GPO stakeholders to stabilize and optimize warehouse processes.
• Drive standard work and reduce process variation across warehouse teams and plants.
• Identify operational issues caused by configuration, master data, training, process discipline, or system design gaps.

SAP Solution Ownership

• Own SAP EWM configuration and support design for warehouse processes, warehouse structure, queues, RF menus, process types, staging, and related integration points.
• Partner with FTP, QTI, PTP, RTR, MDG, technical, and integration teams to validate complete end-to-end process impacts.
• Review AMS designs and fixes for long-term supportability and alignment to standard SAP capabilities.
• Support future warehouse automation, mobile adoption, and plant rollout activities.

Stabilization and Operational Improvement

• Lead root cause analysis for inventory accuracy, failed warehouse tasks, stuck queues, staging problems, and receiving/shipping issues.
• Support cycle counting stabilization, warehouse redesign impacts, scanner adoption, and process discipline improvements.
• Develop operational dashboards with the AMS Coordinator to track backlog, recurring issues, cycle count exceptions, and warehouse transaction health.
• Drive measurable improvements in EWM adoption and warehouse execution reliability.

Documentation, Testing, and Mentorship

• Ensure EWM configuration documents, functional specifications, test scripts, SOPs, RF process guides, and training materials remain current.
• Mentor EWM analysts and warehouse super users in SAP EWM concepts, troubleshooting, and process ownership.
• Own EWM regression testing and release readiness for enhancements and production fixes.

Required Qualifications

• 7+ years SAP EWM experience with hands-on configuration and production support.
• Strong understanding of inbound, outbound, internal warehouse, inventory, and RF processes.
• Experience supporting warehouse operations in manufacturing or distribution environments.
• Ability to troubleshoot issues across EWM configuration, queues, master data, RF transactions, and S/4HANA integration.
• Strong stakeholder management skills with warehouse leaders, supervisors, users, AMS, and IT teams.

Preferred Qualifications

• SAP S/4HANA embedded EWM experience.
• Experience with production staging, cross-order staging, cycle counting, Zebra scanners, RF framework, or warehouse automation.
• Experience supporting multi-plant or multi-warehouse environments.
• SAP EWM certification.