Senior UX Product Designer - Remote

Optum is focused on improving the flow of health data and information to create a more connected system. They are seeking a Senior UX Product Designer to lead end-to-end experience design across their Enterprise Product portfolio, partnering closely with product, engineering, and research teams to deliver scalable, analytics-driven workflows.

Responsibilities:

• Lead end-to-end UX design for complex enterprise products, from discovery through delivery
• Design data-rich, workflow-driven experiences for operational users (e.g., claims, denials, back office agents)
• Translate ambiguous business problems into clear, scalable UX strategies and solutions
• Define and refine analytics dashboards and decision-support tools
• Partner with product managers, engineers, and researchers to:
• Shape product direction and MVP scope
• Align UX decisions with business goals and technical constraints
• Drive alignment across highly interdependent platforms and teams
• Influence decision-making through solid design rationale and data-informed insights
• Design experiences leveraging analytics, dashboards, and insights workflows
• Contribute to AI Marketplace experiences, balancing usability, governance, and discoverability
• Utilize AI-assisted design tools (e.g., Figma Make, Copilot) for rapid prototyping and concept validation
• Deliver high-quality wireframes, prototypes, and specifications
• Ensure designs are feasible, scalable, and aligned to enterprise design standards
• Maintain continuity and ownership across product releases and iterations
• Identifies requirements and enhances usability and aesthetic appeal of digital experience through the design of interactive flows, sketches, story boards, wireframes, motion studies, mock-ups and prototypes
• Stays informed on technology and research on customer preferences, identifying opportunities to apply new technologies to enhance the digital experience
• Reviews the work of others
• Develops innovative approaches
• Sought out as expert
• Serves as a leader/ mentor

Requirements:

• 6+ years of experience in UX/Product Design, with a solid focus on enterprise or B2B products
• Experience collaborating with cross-functional teams (product, engineering, research)
• Proven experience designing complex, data-intensive workflows or operational systems
• Solid expertise in analytics-driven UX (dashboards, reporting, decision tools)
• Proficiency in modern design tools (e.g., Figma) and prototyping methods
• Demonstrated ability to operate effectively in ambiguous, evolving environments
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy