Software Engineer

Optum is a global organization dedicated to improving health outcomes through technology. The Software Engineer role involves troubleshooting production issues, collaborating with teams, and managing applications in cloud environments. The position offers flexibility to telecommute from anywhere within the U.S.

Responsibilities:

• Ability to be part of an On-Call rotation. When On-Call, the shift is 8 hours per day for all 7 days of that week (including weekend)
• Troubleshooting skills to triage production issues and do root cause analysis
• Excellent communication skills to collaborate with technical and business teams
• Ability to work and collaborate with teammates as well as other teams across the larger org and globally
• Eagerness to learn new applications and tools
• Capability to understand and learn without much external help
• Working with databases (SQL and NoSQL)
• Working with one of the core programming languages (e.g. Java, Python, Javascript)
• Working with and managing apps and services in the public cloud, ideally Azure
• Working with and managing apps and services hosted in containerized environments, ideally Kubernetes

Requirements:

• Bachelor's degree
• 2+ years of experience in operations/production support role
• 1+ years of experience with databases (SQL and NoSQL)
• 1+ years of experience with one of the core programming languages (e.g. Java, Python, Javascript)
• 1+ years of experience working with and managing apps and services in the public cloud, ideally Azure
• 1+ years of experience using any of the below tools (Azure, Service Now, Dynatrace, Datadog, Glassbox, Splunk, Postman/Insomnia)
• Ability to be part of an On-Call rotation. When On-Call, the shift is 8 hours per day for all 7 days of that week (including weekend)
• Experience with Dynatrace and other monitoring/alerting/dashboarding tools
• Experience with React, NodeJs, and/or other modern javascript libraries
• IaC (Infrastructure as Code) experience (e.g. Terraform)
• GitHub and Git experience
• Rally experience
• Excellent communication skills to collaborate with technical and business teams
• Ability to work and collaborate with teammates as well as other teams across the larger org and globally
• Eagerness to learn new applications and tools
• Capability to understand and learn without much external help
• Troubleshooting skills to triage production issues and do root cause analysis
• Experience working with and managing apps and services hosted in containerized environments, ideally Kubernetes
• All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy