Senior Project Manager

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. The Project Manager will lead the Implementation team to ensure successful delivery of SPS Commerce services and products to clients, managing day-to-day project tasks and maintaining communication between team members and customers.

Responsibilities:

• Manage day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support
• Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables
• Demonstrate proficiency in service delivery while managing multiple projects
• Monitor work-flow requirements to meet timelines and quality expectations
• Act as information broker by directing communication to/from team and customers
• Prioritize needs and effectively manage resources
• Advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement

Requirements:

• Bachelor's Degree or equivalent experience
• 5+ years of project management experience
• Strong problem solving & analytic ability
• Quality-focused; detail-oriented; ability to prioritize and multitask
• Proven ability to handle multiple projects
• Computer proficiency in Microsoft Office suite
• Excellent organizational skills and written/oral communication skills
• Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment
• Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation
• Experience developing processes and managing projects in a technology-based service organization
• Demonstrated ability to lead teams and achieve goals without direct authority over personnel