Kong / API Gateway Surge Engineer

Acuity, Inc. is a technology consulting firm that supports federal agencies, seeking a Kong / API Gateway Surge Engineer to provide surge support for enterprise API gateway capabilities. The role involves implementing, configuring, and troubleshooting Kong and comparable API gateways while ensuring compliance with architecture and security processes.

Responsibilities:

• Implement, configure, integrate, validate, troubleshoot, and document Kong or comparable enterprise API gateway capabilities for approved surge activities
• Configure gateway services, routes, consumers, plugins, policies, certificates, authentication, authorization, rate limiting, logging, telemetry, and environment promotion patterns
• Support developer portal configuration, API catalog capabilities, API documentation workflows, access request patterns, and self-service onboarding enablement
• Support accelerated API migration wave preparation, gateway configuration, validation evidence, defect resolution, rollback readiness, and dual-run troubleshooting
• Develop and validate EAG-side CI/CD, GitOps, configuration-as-code, and automation touchpoints within approved pipeline and release processes
• Integrate gateway capabilities with approved identity, network, monitoring, logging, incident-management, change-management, and observability processes
• Support AppDynamics, ELK, OpenTelemetry planning, dashboard inputs, log flow validation, telemetry checks, and operational visibility for surge activities
• Troubleshoot surge-related issues involving gateway configuration, plugins, policies, routing, certificates, connectivity, identity integration, telemetry, and migration defects
• Provide technical office hours, knowledge transfer, configuration documentation, surge status inputs, validation evidence, and completion artifacts

Requirements:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent relevant experience
• 5+ years of experience supporting enterprise API gateway implementation, configuration, automation, migration, integration, or production-readiness activities
• Hands-on experience with Kong, Kong Gateway Enterprise, Kong Konnect, or comparable enterprise API gateway products
• Experience configuring gateway services, routes, consumers, plugins, policies, certificates, authentication, authorization, rate limiting, logging, telemetry, and environment promotion patterns
• Experience supporting developer portal configuration, API catalog capabilities, API documentation, access request workflows, or self-service onboarding enablement
• Experience supporting API migration waves, dual-run operations, validation evidence, defect resolution, rollback readiness, and cutover support
• Experience developing or integrating CI/CD, GitOps, configuration-as-code, reusable automation, or gateway deployment-support artifacts
• Experience with observability integration, including AppDynamics, ELK, OpenTelemetry, dashboards, log flows, telemetry validation, or comparable monitoring tools
• Experience troubleshooting gateway implementation, migration, plugin, policy, routing, certificate, identity, connectivity, or telemetry issues
• Strong written communication skills for surge documentation, configuration evidence, runbooks, status inputs, validation materials, and knowledge transfer
• Must be a U.S. Citizen with the ability to obtain and maintain U.S. federal suitability