Senior Business Analyst

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members, and civilians. They are seeking a Senior Business Analyst with expertise in eliciting and documenting requirements, leading DevSecOps teams, and supporting the development of application software for mission-critical IT solutions.

Responsibilities:

• Analyze, gather and document requirements in JIRA and Confluence
• Manage 1 or more scrum teams (Kanban) to ensure that all development tickets (User stories, Bugs, Incidents) are resolved, completed, and accepted within 10 days
• Support Program Management by providing and documenting inputs on various contract and program related deliverables
• Participate and provide weekly status updates to government stakeholders
• Ability to perform manual functional testing for both frontend and backend systems
• Help lead and execute development teams across many concurrent implementation projects
• Provide proposal writing for Business Analysis and project management related areas to support business development
• Work as a Business Analyst with a team of 5–9 full-stack developers, fostering a culture of continuous learning, collaboration, accountability, and professional growth
• Analyze complex business and technical challenges, evaluate impacts across interconnected systems, and develop scalable, user-centered solutions that align with enterprise business analysis objectives
• Perform end-to-end business process analysis to identify gaps, convert them into opportunities and improvements that enhance system performance and user experience
• Represent engineering teams in client engagements, technical demonstrations, design reviews, and stakeholder presentations

Requirements:

• Ability to successfully obtain a U.S. Federal Position of Trust (Entry on Duty) clearance designation
• Must reside in and be able to perform work in the United States
• Must possess a bachelor's degree with 5 years of experience or AA degree with 7 years of experience, or comparable level certification with more than 9 years of experience
• 3 or more years of experience as a Business Analyst on large-scale enterprise applications
• 4 or more years of experience with front and backend functional testing
• Knowledge of test automation tools such as Playwright, Selenium, or Cypress
• At least three (3) years working as a Business Analyst on all phases of the Agile software development lifecycle
• Work with customers, users, and other contractors to gather, understand and document business, functional, technical & non-technical requirements
• Conduct Joint Application Design (JAD) sessions, work group calls and engage customers to provide requirements and feedback
• Conduct and participate in user research and usability testing
• Coordinate with the development team to assess impact to technical solutions
• Track and monitor contractual requirements against technical designs
• Develop and sustain Requirements Traceability Matrix (RTM)
• Develop Change Requests per established policies and procedures
• Develop user stories and requirement documents per Agile standards and guidance followed by the customer
• Follow agile methodology (Scrum/Kanban) and deliver requirements/specifications for Sprint teams
• Provide clear qualitative and quantitative information to teams and stakeholders
• Work with development and testing teams to implement requirements as per functional specifications
• Triage support requests submitted by end users and other entities to assign to the appropriate team to resolve reported production issues
• Support change control processes established to monitor and control scope
• Two (2) or more years of experience supporting Federal IT projects; other government contract project experience will be considered
• Experience conducting functional testing with data technologies, including SQL or similar query languages, relational databases (PostgreSQL, MySQL, AWS Aurora, or similar), and data formats such as XML and JSON
• Strong understanding of software analysis and development methodologies, including functional, SOA, integration, and performance testing
• Knowledge of AWS services such as EC2, EKS/ECS, RDS, S3, Lambda, Secrets Manager, and CloudWatch
• Knowledge of source control and DevSecOps tooling, including Git/GitHub, GitHub Actions, Harness, Jenkins, ArgoCD, SonarQube, Checkmarx, Twistlock, and CI/CD pipeline implementation
• Knowledge of containerization and orchestration technologies, including Docker and Kubernetes, in production environments
• Knowledge of observability and monitoring platforms such as Splunk and New Relic
• Knowledge of event-driven and message-based architectures using technologies such as Apache ActiveMQ and Apache Kafka
• Experience working as a Business Analyst in an interdisciplinary team
• Deep understanding of tools like JIRA and Scrum methodologies and industry standards/best practices
• Experience working with AWS ecosystem (S3, EKS, RDS, Lambda) and related tools and technologies
• Create and maintain a catalog of quality metrics for enterprise data, policy and program performance
• Experience using Jira and Confluence
• Demonstrated experience working, collaborating and communicating with software development teams, stakeholders, and vendors
• Certified Scrum Master of any certification in Agile management is preferred
• In-depth knowledge of USCIS systems, processes, applications, databases, and electronic submission protocols is highly desirable