Senior Data Business Analyst

ServiceMac is a new sub-servicing entity focused on providing superior technology and services for the mortgage and real estate industries. The Senior Data Business Analyst is responsible for providing data analytical services, conducting evaluations, and managing projects to enhance data processes and content.

Responsibilities:

• Conducts business process evaluations utilizing data trends
• Identifies problems, defines business process requirements develops solutions and implements solutions to increase data content and create new solutions to profit the business
• Considers business implications of workflow and process to the current business environment
• Manages projects involving data aggregations and custom solutions
• Partners with business partners and SMEs to create documentation of business processes, train offshore resources, and standardize operating procedures
• Generates and creates reports for analysis

Requirements:

• Strong analytical skills to determine root cause of problems and apply creative/effective solutions
• Data management skills
• Strong business acumen
• Excellent verbal and written communication skills
• Experience interfacing with clients, vendors and offshore partners
• Ability to make independent approval decisions on behalf of the team
• Proficient in Microsoft Word, Excel and PowerPoint
• Ability to follow and develop data metrics and audit procedures
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Strong leadership and mentoring skills
• Detail oriented with strong organizational skills
• Excellent written and verbal communication skills
• Excellent interpersonal, relationship-building and teamwork skills
• Self-motivated; self-starter
• Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks
• High School Diploma
• Bachelor's degree or 3-5 years of directly related experience
• Minimum 5-7 years of experience in data and business analyst