Key skills
BIShopifyLeadershipCollaboration
About this role
About Gigs
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
Things We Care About
We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
- Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
- Ownership. If you see something broken, fix it. We don't wait for permission.
- Customer Obsession. Our customers' product is our product.
- Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
- First principles. We don't ask how things have been done before. We ask why they were done that way at all.
The Role
You will support the Founder's Office at Gigs and report to the CEO's Chief of Staff. This role sits at the center of the company and offers a rare chance to work close to top leadership at the ground floor of a company we aim to make generational. You will protect leadership's time, keep priorities clear, and manage business logistics with discretion. The work is global, high trust, and fast-paced. The role is office-based (2-3 days per week) and travel is expected.
Location: New York.
What You Will Do
- Own leadership's time and priorities. Run complex calendars across time zones, triage requests, schedule key meetings and interviews, and act as a firm but thoughtful gatekeeper.
- Prepare and brief. Draft agendas, assemble materials, ensure the right context for every discussion, capture actions, and drive follow-ups to done.
- Communicate clearly. Draft concise emails and updates, keep stakeholders aligned, and represent the Founder's Office with polish.
- Run travel and logistics. Plan and book domestic and international travel, visas, expenses, events, and leadership off-sites end to end.
- Coordinate projects. Track deliverables, unblock teams, and push small initiatives over the line without drama.
What We Are Looking For
- Owner mindset. Anticipates needs, solves problems independently, and follows through.
- Proven in high-pressure settings. Experience supporting a high net worth individual, a family office, a VC or investment banking leader, or a founder at a fast-scaling startup.
- Elite admin skills. Keeps shifting priorities organized, handles last-minute changes, and sweats the details.
- Judgment and discretion. Trusted with confidential information and steady under pressure.
- Collaborative and independent. Works well with executives and teams, executes with minimal guidance.
- Flexible and mobile. Available across time zones and outside standard hours when required. Comfortable with frequent travel and short-notice trips.
- Low ego, high standards. No task is beneath you. You take pride in doing the basics right every time.
- Taste. You notice details others miss.
Work At Gigs
At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.