Regional Branch Manager

Description

Family owned for over 60 years; Lakes Gas is among the largest propane providers in the Midwest. But don’t let our size fool you: At each of our 60+ locations, we operate with a small-town, local feel, with employees who live in the communities they serve. Come join our winning team as a Regional Manager!

A Regional Branch Manager role will have a wide scope of responsibilities that encompass a larger market area. Along with the Regional Branch Manager duties, this role will include all aspects of conducting sales, safety, maintenance, customer service, employee scheduling, training, reviewing and extend support to other company needs. This position covers Miltona, MN and Richmond, MN Lakes Gas locations.

REGIONAL BRANCH MANAGER IS A PROMOTED POSITION and will have a larger scope of responsibility inclusive of all Branch Manager functions with added duties including:

• Larger, More Diverse Market Area
• Larger Asset Responsibility
• Larger Leadership Role to Direct Employee Responsibilities
• Support to Assist Other Branches as Directed
• All Spare Company Vehicles and Excess Customer Tanks Under Regional Branch Manager Control

Full Benefits Package available includes: competitive wages, paid time off, health insurance for employees and their families with employer contributions, dental, vision, flex spending, pet insurance, referral incentives, 401(k) profit sharing/match, product discounts and more.

Requirements

COMPETENCY TO MANAGE

• Manage company interest.
• Maintain company assets at the highest level.
• Lead employees to success.

CUSTOMER SERVICE

• Accept nothing but the best.
• Honest staff that functionally meets customer concerns.
• Driver courtesy on delivery sites.
• Treat customers like you want to be treated.

RESPONSIBILITY

• Not hindered in the scheduling of customer delivery and service requirements
• Effectively schedules personnel to meet the service territory.
• Understands how to operate larger customer geography, with quality service and support.

MARKET

• Sales minded for growth and profit.
• Knows the market conditions and responds with sound judgement.
• Has the ability to competitively meet the challenges.
• Recognizes the ability to know the competitive players strengths and weaknesses.
• Manage dedicated sales staff.

EMPLOYEES

• Can properly filter and select employees needed.
• Effectively trains employees to meet standards.
• Can highlight positives of employee’s performance.
• Recognizes poor performance and can retrain to acceptable levels.
• Knows when to separate from poor performing employees.
• Recognizes the need to extend help to other branches in need.
• Record and report effective practices to better employee performance.
• Promote good employees who are high achievers in performance, proficiency, procedure, safety, company minded and people friendly.

SAFETY

• Uncompromising to people and property for safety and code compliance.
• Customer and employee well-being.
• Awareness of conditions and contingencies for stressed situations.
• Thorough knowledge of:
• NFPA 58 Codes
• NFPA 54 Codes
• DOT Federal and State Codes and Laws
• CFR 49 – Jurisdictional Pipeline as needed

VEHICLES

• Maintained to the highest standards.
• Delivery trucks are reliable for a minimum 20 year lifecycle.
• Fully DOT Compliant at all times.
• Spare equipment and trucks are a Regional Branch Manager responsibility.

BULK STORAGE

• Maintained to the highest standards.
• Paint coatings, rust, signage, decals, properly maintained.
• Supports for piping, pumps and hose.
• Domestic tanks blocked, accessible, properly stored and ready.
• Gates, fencing, locks, high state of security and functionality.
• Electric lighting, switches, conduit, outlets up to code and well maintained.
• Storage tank, manual valving, pneumatic valves, relief valves and Emergency Shutdown valves fully functional, code compliant and well maintained.

STRATEGICAL VISION

• Strategically looks to improve the service area.
• Assess how to better schedule customer needs:
• Tank Sizing
• Clustering of unique accounts.

DELIVERY/ SERVICE

• Delivery/Service software integration.
• Bulk storage reloading points to effectively manage customer needs and company expenses.
• Maximize the use of Company Equipment.
• Delivery Economics - Reduce the cost of physical delivery
• Help the company to reach more market share.
• Visual Reminder that we are here.
• Peace of Mind - Reduce the pressure off the driver.
• What to Look For:
• 10 ton road.
• High ground free of water problems.
• Access to actual market.
• Typically 20-30 mile by air from main office.
• Place in a location that is not at the outside fringe of the market.
• Consider locating near a town that is not served by natural gas.
• Electrical power readily available.
• Prefer to own the land, try not to lease.
• Minimum ½ acre lot, prefer 1 acre.

TECHNOLOGY

• Must be up to date on all current technology the company is using.
• Must be open to and willing to learn new technology Lakes Gas Co is looking to implement.
• Must be able to teach managers under their region all technology in company use.
• Will be responsible for all technological devices in your region.

INVENTORY CONTROL

• Liquid propane accountability.
• Bulk Storage
• Bobtail Storage
• Cylinder Float
• Merchandise management; mark up and accountability.
• Company tanks/cylinder and equipment meets expectation.
• Customer lease of equipment.
• Tank/equipment asset performance (rent).
• Maintenance and care of all containers.
• Field maintenance, meet OEI compliance.
• Yard maintenance, meet OEI compliance.
• Readiness to deploy.
• Tank/cylinder evacuation of pressurized gas.
• Yard counts accurate and consolidated.
• Stored as close to plant as possible.