Training and Support Specialist

Job: training and Support Specialist

Location: Raleigh, NC ( Hybrid)

The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. Strong instructional design and technical knowledge a must. Strong content development and writing skills needed. Ability to create resources to support employee learning, such as tips, job aids, and templates. Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills. Must be professional, available during work hours, responsive, and timely. Must be attentive to detail and meet required timelines for deliverables.

Required Skills:

• Experience in curriculum design and developing training materials for adult learners
• Strong content development skills needed.
• Instructional design and technical knowledge needed
• Adobe Articulate 360
• Experience with adult learning practices, principles and procedures in classroom and on-line presentations
• This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
• Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex

Nice to have :

• Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.