Product Manager

QBench is revolutionizing the Laboratory Information Management System (LIMS) market with a modern lab operating system. They are seeking a Product Manager to lead AI-augmented workflows and enhance product excellence, focusing on the integration of AI features and improving product management processes.

Responsibilities:

• You'll be our internal champion for using AI to make the product team dramatically more effective. That means auditing how we currently work and relentlessly improving it:
• Prototyping: Synthesize research transcripts into early concepts using AI, then bring them to life with functional protoypes
• Sprint planning: Use AI to accelerate PRD drafts, sharpen acceptance criteria, and surface patterns in customer feedback before prioritization calls
• Release notes & product marketing: Own the full cycle — draft, refine, and publish faster
• Tool scouting: Continuously evaluate new AI tools and share what's actually moving the needle on PM and design velocity
• You'll experiment, measure, and share what's working. What you build here will become the playbook for how QBench's product team operates
• Partner with engineering to define, spec, and ship AI-native features inside QBench
• Get deep with customers to uncover where AI can eliminate their biggest pain points. Understand the real workflows, bottlenecks, and moments of frustration that AI could actually solve for lab managers
• Own executing the roadmap for our AI feature set from concept to launch
• Write clear, well-scoped PRDs and user stories
• Keep roadmap items well-defined and execution-ready
• Track delivery progress and proactively remove blockers
• Run structured discovery: user interviews, competitive analysis
• Collaborate cross-functionally with sales, CS, and engineering
• Track adoption and success metrics post-launch and iterate based on data

Requirements:

• 2–5 years in B2B SaaS Product Management, ideally in complex or technical domains
• Experience using AI tools in professional workflows (ChatGPT, Claude, Figma Make, Jira, Airtable or similar)
• Strong understanding of modern product UX practices
• Experience building internal AI automation processes
• Excellent communication skills and ability to work cross-functionally
• Demonstrated ability to collaborate in a remote-first environment
• Able to work within US-based time zones
• Experience in workflow-heavy or regulated industries
• Experience in LIMS, laboratory software, or complex B2B systems