Technical Writer, Marketing Optimization & Insights

Fractal is a strategic AI partner to Fortune 500 companies focused on powering human decision-making in enterprises. They are seeking an experienced Technical Writer to join their Marketing Optimization team, responsible for transforming data insights into clear communications and content that drive informed decision-making.

Responsibilities:

• Partner with Data Scientists to understand test hypotheses, methodologies, and findings. Translate statistical results—including confidence intervals, p-values, and effect sizes—into clear narrative summaries and visual briefs that help stakeholders understand what was tested, what was learned, and what it means for marketing strategy
• Develop and maintain a library of test result summaries, case studies, and insights that are accessible to both technical and non-technical audiences
• Create executive summaries, stakeholder presentations, and decision briefs that synthesize findings and drive confident decision-making across team leadership
• Lead the development of newsletters, internal communications, case studies, best-practice guides, and thought leadership content
• Collaborate with Creatives and Product teams to develop content for presentation decks, campaign briefs, and internal comms that position this optimization work as a competitive advantage and center of excellence
• Develop scalable content templates and frameworks (test result formats, newsletter templates, brief formats) that allow the program to scale to 150+ tests annually while maintaining consistent quality and voice
• Create and maintain documentation, writing standards, style guides, and communication best practices
• Work with the Program Manager and Data Scientists to develop intake materials, PRDs, and post-test documentation that clarify findings and decisions for future reference
• Support the team's knowledge management efforts by organizing, structuring, and making insights discoverable across the program
• Partner with leadership on process improvements and tooling enhancements that help the team communicate more effectively and scale program communications

Requirements:

• 5–7 years of experience in technical writing, business communications, content strategy, marketing communications, or a related field
• Exceptional writing, editing, and storytelling skills with the ability to adapt content for different audiences
• Proven ability to translate complex concepts into clear, concise, and engaging communications
• Strong attention to detail, accuracy, organization, and consistency
• Experience working cross-functionally with stakeholders from diverse backgrounds and disciplines
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong collaboration skills combined with the ability to work independently and take ownership of deliverables
• Strong portfolio or work samples showing clarity, precision, and strategic thinking in written communications (case studies, decks, white papers, newsletters, product briefs, or similar)
• Bachelor's degree in Communications, Journalism, English, Marketing, Business, or a related discipline
• Minimum of 5–7 years of professional writing experience, with at least 2–3 years in a technical, analytical, or marketing-focused context
• Portfolio or published samples demonstrating strong command of technical communication, clarity under complexity, and audience adaptation
• Experience supporting marketing, digital, customer experience, product, or analytics teams
• Familiarity with experimentation terminology and concepts (statistical significance, sample size, KPIs, test design, multivariate testing, etc.)
• Experience in creating executive-level communications and presentations
• Proficiency with presentation and collaboration tools such as PowerPoint, Google Slides, Figma, or similar platforms
• Experience in technology, consumer products, digital experiences, or other innovation-driven industries
• Experience with content management systems, marketing automation platforms, or analytics tools (Adobe Analytics, Google Analytics, experimentation platforms, etc.)
• Experience building communication programs, content frameworks, or knowledge management resources