Program/Project Manager (Commerce Media Network)

Hilton's Commerce Media Network (CMN) is transforming travel advertising through innovative media monetization strategies. This role serves as the execution lead for CMN, coordinating across teams and external partners to ensure timely delivery of initiatives.

Responsibilities:

• Own end-to-end project planning, timelines, and milestone tracking across multiple CMN initiatives
• Drive execution against key priorities including ad tech rollout, campaign pilots, and partner launches
• Maintain clear visibility into progress, risks, and dependencies across workstreams
• Act as the day-to-day integrator across Media, Product, Partnerships, Technology, Legal, and Finance
• Route requests to the appropriate teams and ensure seamless handoffs and accountability
• Proactively identify and resolve blockers to maintain momentum
• Ensure alignment on deliverables, timelines, and execution standards with agency and external partners
• Track partner deliverables and drive accountability through completion
• Establish and maintain operational rhythms including status updates, working sessions, and executive readouts
• Implement structured processes, documentation, and governance to support scale
• Ensure alignment with brand standards, experience guardrails, and compliance requirements
• Deliver concise, executive-ready status updates, dashboards, and readouts
• Provide clear escalation paths and decision support for CMN leadership
• Ensure consistent communication across internal stakeholders and external partners

Requirements:

• 5+ years of project or program management experience, ideally in media, advertising, digital, or platform environments
• Proven ability to manage complex, cross-functional initiatives in matrixed organizations
• Strong experience coordinating with external agencies or vendors
• Exceptional organizational, communication, and stakeholder management skills
• Demonstrated ability to operate in fast-paced, ambiguous environments with shifting priorities
• High level of executional rigor, attention to detail, and accountability
• Project Management Professional (PMP) certification or equivalent is a plus