Senior Manager, Lifecycle & Rewards

Equinix is the world’s digital infrastructure company®, and they are seeking a Senior Manager, Global Lifecycle & Compensation Operations to lead a globally distributed team responsible for critical people processes. This role involves overseeing workforce lifecycle operations, driving automation and process excellence, and ensuring consistent employee experiences across diverse markets.

Responsibilities:

• Lead global delivery of lifecycle and compensation operations, including employee transitions, organisational changes, pay adjustments, and reward cycles
• Ensure services are delivered accurately, on time, and in compliance with regulatory and company standards
• Act as the accountable owner of operational outcomes, including quality, performance, and risk
• Own the end-to-end design and standardisation of global processes
• Establish clear frameworks, controls, and handoffs across teams and systems
• Lead process mapping, simplification, and redesign, removing inefficiencies and reducing rework
• Drive continuous improvement using structured, data-led methodologies (e.g. Lean, Six Sigma, or equivalent)
• Own the operational control environment, ensuring audit readiness and strong data governance
• Use data and insights to drive decision-making, prioritisation, and performance improvement
• Lead the automation and digital roadmap, including AI and workflow optimisation
• Partner with HR Technology teams to deliver scalable, high-impact solutions, with clear accountability for adoption and outcomes
• Partner with HR, Finance, Legal, and business leaders to operationalise policies and programmes at scale
• Lead relationships with external providers, ensuring high-quality, compliant delivery
• Act as a trusted partner in resolving complex issues and shaping operational strategy
• Lead and develop a high-performing global team with clear accountability for delivery, quality, and continuous improvement
• Set clear expectations on execution discipline, ownership, and pace
• Build a culture that balances strong people leadership with measurable results