Software Engineer II – CTS

Duquesne University is seeking a Software Engineer II to design, develop, and implement software solutions that meet complex business needs. This role involves collaborating with stakeholders to translate requirements into user-centered solutions while providing exceptional customer service and support.

Responsibilities:

• Provides support for high priority web services including the University web portal and mobile application, as well as other custom and third-party software solutions (includes scheduling and performing application installations, maintenance, monitoring, patches, performance tuning, upgrades, account management, and theme and custom feature development)
• Performs application troubleshooting including initial assessment, review of log anomalies and root cause analysis
• Will work with a team of other IT areas including Systems Administrators, Database Administrators and Network Engineers to ensure proper performance and high availability of custom and third-party web applications
• Develops and supports in-house JAVA applications including design and development of user-centric interfaces for web and mobile applications
• Develops and supports Single-Sign-On solutions including Ethos Identity Services, Shibboleth and JAVA encryption based SSO applications
• Develop software solutions to support application integration including integration between the University portal and mobile applications with University CMS, University ERP and custom web applications
• Configures vendor-provided APIs or develops custom APIs to enable system integrations using technologies such as single sign-on (SSO), LDAP authentication, and identity management solutions
• Builds features and applications with a mobile responsive design and ensure compatibility across current browsers and platforms
• Recommends browser compatibility requirements
• Adheres to standards and examines sites/applications for Section 508/ADA and Web standards compliance issues
• Tests all released code for compliance
• Creates and manages service requests with vendors and take necessary maintenance and troubleshooting actions
• Responds to and resolves basic issues, escalates issues when necessary, and works with end users and/or other technical or functional teams to diagnose and correct problems
• Maintains relationships with counterparts at other institutions while remaining active on message boards and mailing lists related to tasks performed
• Leads small to medium-sized projects and participate in software evaluations to support evolving business needs
• Assists in the collection of data, and aids in the creation of performance metrics to look for opportunities to improve software
• Implements security and data protection settings, enforcing security procedures and best practices at all times
• Helps to identify and investigate security risks
• Assists in the development of standards, procedures and processes for application engineering, application integration, application approval and testing for all the web and mobile based services
• Provides guidance and mentoring to junior level team members in support of best practices for application systems analyzing, software engineering and testing
• Creates, reviews, and updates Web Services team documentation including functional and technical specifications, source code notes, schematics, overviews and training documentation according to standards
• Creates training documentation and train end users on functional uses of Web applications
• Completes other duties as assigned

Requirements:

• Bachelor's degree in computer science, IT or a related field from an accredited educational institution
• Minimum 1 year web site and/or application development and web application technical administration
• Ability to develop web applications and REST services using Java, javascript, React.js, HTML/CSS
• Experience with relational databases (Oracle preferred) and ability to develop complex query statements
• Knowledge and experience conforming to standards such as 508/ADA, W3C, and other relevant industry standards
• Experience with various operating systems (Linux, UNIX, Windows), web servers (Apache, etc.), single sign-on (CAS, SAML2), and application servers (Tomcat, WebSphere, etc.). Must be able to use a command line interface
• Knowledge of SSL, DNS, networking, ports, hosts, redirects, and other concepts as they relate to Web applications
• Strong analytical and organizational skills with attention to detail
• Excellent written and verbal communication, technical writing skills, and presentation skills
• Ability to establish and maintain effective working relationships with the University Community
• Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University
• Experience with HTML 5, CSS 3, BootStrap, jQuery, and responsive & modern UX design desired