Program Manager/Business Analyst

Federal Express Corporation is a leading logistics and delivery company, and they are seeking a Program Manager/Business Analyst. The role involves setting strategies and leading the transformation of business processes and operational tools to achieve global excellence.

Responsibilities:

• Provides business analysis
• Business expertise
• Hosting services
• Information systems design/development
• Project management
• Executes and leads the development of innovative technology solutions
• Perform other duties as assigned

Requirements:

• Bachelor's degree in business, computer science, engineering, information systems, or other quantitative discipline required
• Six (6) years of experience in a minimum of four (4) of the following areas: application architecture/design, application software development, application support, application maintenance, BI technologies, business area expertise, communications planning/development/execution, data backup/protection strategies development/execution, data strategies/implementation, data warehousing techniques, database design/implementation, disaster recovery/business continuity planning, ETL design/development, process evaluation/improvement, project monitoring/control, project planning/scheduling, prototype/wireframe development, requirements elicitation/management, server configuration/maintenance including hardware/system software/applications, short-burst training video design/development, software test plan development/execution, system performance monitoring, technical documentation development, technical support-hardware/software/network issue resolution, user interface/user experience design, user documentation development, or user research
• Exceptional leadership, interpersonal and communication skills, and planning and organizing abilities
• Exceptional collaboration skills when working with team members, business areas, systems users, and technical developers
• Program/portfolio management
• Understanding of FedEx Operations & business processes
• Strong business analysis, data discovery, & requirements gathering skills
• Experience leading software development projects through all phases of the SDLC
• Ability to facilitate stakeholder workshops & translate business needs into functional requirements
• Experience supporting UI/UX design, test planning and coordination, communications, & successful solution deployment