Delivery Manager - Project Delivery

3Cloud, A Cognizant Company, is an Azure-focused professional services firm helping clients transform their business through the power of the cloud. The Delivery Manager is responsible for coordinating delivery across multiple projects or workstreams, ensuring consistency and strong client outcomes while mentoring teams and driving delivery governance.

Responsibilities:

• Own delivery across multiple concurrent engagements or workstreams
• Ensure consistency in delivery execution and reporting across teams
• Manage cross-team dependencies, risks, and escalations to keep delivery on track
• Assess parallel or competing change initiatives that may cause change saturation, and develop strategies to minimize delivery risk
• Mentor Lead Project Managers and delivery teams on delivery practices and client engagement
• Model servant leadership and provide frequent, honest feedback that helps team members grow
• Contribute to community leadership and the development of delivery standards across the practice
• Establish clear performance standards aligned to outcomes, recognize strong performance, and address performance gaps through structured, outcome-focused conversations
• Assess and apply appropriate delivery methodologies (Agile, Waterfall, hybrid) based on engagement context
• Drive process improvement and delivery efficiency across teams and engagements
• Provide strategic, consultative guidance to clients, leveraging industry experience and best practices to help them achieve their business objectives
• Advocate for clients internally, ensuring their needs and concerns are addressed effectively by cross-functional teams such as sales, operations, and support
• Support stakeholder alignment and lead conflict resolution across client and internal teams
• Support scoping, estimation, and delivery planning during pre-sales activities
• Partner with account and solution teams to ensure delivery readiness at engagement kickoff

Requirements:

• 5–7 years of consulting or delivery experience
• 5–7 years of Agile / delivery methodology experience
• Proven ability to lead multiple teams or projects simultaneously
• Strong delivery governance and risk management experience
• Bachelor's degree
• Certifications across the Agile or PMP spectrum
• Scaled Agile (SAFe) experience and/or RTE-level certification
• Experience with Azure DevOps, Jira, or similar work-management tools
• Experience in pre-sales or account support activities
• Experience managing delivery financials (budgets, margin, forecasts)
• Exposure to enterprise delivery environments