Senior Project Manager, Lifecycle Marketing

RYZE is hiring a Senior Project Manager to serve as the operational backbone of its Lifecycle Marketing team. The role owns campaign calendars, project plans, cross-functional coordination, workflows, quality assurance, reporting, and test-and-learn program execution across email, SMS, and retention campaigns.

Responsibilities:

• Own the end-to-end lifecycle marketing calendar across email, SMS, and retention programs, from briefing through build, QA, and launch
• Translate the Director's strategy and priorities into clear project plans, timelines, briefs, and deliverables with defined owners and deadlines
• Run intake for incoming requests, scope effort, and protect the team's focus by prioritizing ruthlessly against business goals
• Coordinate copywriters, designers, developers, and external partners to keep every campaign moving on schedule
• Act as the central point of contact between Lifecycle and partner teams: Brand, Creative, Growth, Merchandising, and Analytics
• Lead recurring stand-ups, sprint planning, and retros; keep stakeholders informed with clear, concise status updates
• Build and continuously improve the workflows, templates, and documentation that make the team faster and more consistent
• Manage the team's project management tooling (e.g., ClickUp, Asana) as the single source of truth for status and accountability
• Drive a rigorous QA process so every send is accurate, on-brand, and rendering correctly before it ships
• Track campaign performance against deadlines and quality standards; surface risks early and remove blockers proactively
• Partner with Analytics to ensure campaigns are properly tagged, tested, and measured, and help compile recurring performance reviews
• Support test-and-learn programs (A/B tests, segmentation experiments) by keeping documentation and timelines tight

Requirements:

• 5+ years of progressively responsible project management or marketing operations experience
• has run complex, multi-stakeholder marketing calendars
• hands-on mastery of project management tools — ClickUp, Asana, Monday, or similar
• designing workflows that people actually follow
• You use AI and productivity tools as part of how you work, not as an afterthought
• You make sound decisions and move projects forward in fast-paced, evolving environments, even when the path isn't fully mapped out
• exceptional attention to detail
• strong written and verbal communication
• You know enough about lifecycle/CRM channels — email and SMS, platforms like Klaviyo or Attentive — to understand how a campaign comes together, even if you're not building it yourself
• Experience in consumer products, wellness, food & beverage, eCommerce, or other fast-growing brands
• familiarity with creative production processes and basic HTML/email QA
• PMP, CSM, or similar certification