How You’ll Add Value:
This Biorepository Supervisor serves as the point of contact for all sample service requests and deliveries, is responsible for both operational and quality excellence, and provides technical and managerial guidance to of the team.
What You’ll Do:
Set, maintain, track and communicate all goals and objectives- including individual learning plans, individual/team/department goals, and daily work assignments
Promote collaboration across all shifts, teams and departments
Manage all aspects of Biobank team including personnel, productivity, general inventory, team metrics, and resources in support of department objectives
Enforce all policies and procedures with attention to Quality compliance
Effectively communicate all team affairs as needed and provide data, reports, and documentation as requested to support Lead Supervisor/Director.
Work with PMO to ensure customer expectations are met
Oversee and participate in the receipt of packages, sample data entry, accessioning of samples, labeling samples, and assigning storage locations to samples as needed
Proactively manage and drive the resolution of assigned clients’ issues
Recognize, escalate, and ensure resolution of operational, quality, or financial concerns of the team/department
Write and present semi-annual and annual performance reviews for assigned staff including the initiation of commendation or disciplinary action as applicable
Coach and assist staff in their career development efforts
Promote culture of continuous process improvement by leading, participating, and implementing improvements
Facilitate or participate in identification and execution of effective corrective and preventative actions. Document and follow through with root cause analysis for departmental errors
Generate change control requests and initiate/investigate Nonconformance’s as necessary
Review QRs identified by team members and send initial notification to PM and client
Perform or facilitate the creation of client specific SOPs, job aids and other customer documents
Ensure all service/process failures are identified, investigated and appropriately resolved
Ensure equipment and facility are maintained in good working order. Maintain a safe work environment by following all established safety and universal precautions guidelines and procedures
Direct and effectively plan daily activities of Biobank technicians, assigning work accordingly
Your Management Responsibilities:
Hiring & Staffing
Skills assessment
Resource planning
Competency based, quality hiring
Effective on-boarding
Collaboration
Constructive conflict
Appropriate follow-up
Holds self and other accountable
Builds relationships & partners across-functions
Considers and communicates cross-functionally
Communication to Inspire & Empower
Regular meaningful communications
Connection of department & individual purpose to strategic direction
Follow-up to address obstacles
Performance Management
Reinforce behaviors that drive results
Assess -right person in the right job
Feedback/coaching
Raising the bar; increasing contribution
Address misaligned or misplaced talent
Develop People
Dialogue about skills & behaviors for success at Azenta
Understanding employee aspirations
Opportunities for experiential learning & growth
Experience planning & delegate to develop
What You Will Bring:
Bachelor’s Degree + 2 years of people and functional experience
OR Associate Degree + 4 years of experience, 2 years must be in a people and functional experience
OR HS Diploma + 5 years of experience, 2 years must be people and functional experience
OR one year experience as a Team Coordinator at Azenta with no correction action of any type (documented warnings/PIP) within the last 6 months
Experience in FDA regulated industry (GMP or GLP) preferred
Previous sample and/or data management experience preferred
Physical Requirements:
Able to lift 50 lbs
Your Working Conditions:
Employee will be working in an area with potentially infectious materials
Employee will be responsible for maintaining a clean work environment and enforce and follow Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $65,000.00 - $88,000.00The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
