Gainwell Technologies is a company that values work flexibility, learning, and career development. As an Experienced Claims Business Analyst, you will support end-to-end claims workflow analysis and complex issue resolution within the MMIS ecosystem, leveraging your expertise in Medicaid claims adjudication and data analysis.
Responsibilities:
- Analyze claims data to identify denial trends, operational bottlenecks, and opportunities to improve first-pass rates and reduce rework
- Perform in-depth investigation of complex claims issues, determining root causes across policy, data, user, or configuration factors
- Provide actionable recommendations and detailed documentation to support issue resolution, enhancements, and system improvements
- Collaborate with cross-functional teams (e.g., operations, IT, policy, finance) to reconcile claims outcomes and ensure data integrity
- Develop reporting, dashboards, and monitoring tools to provide insights and support leadership decision-making
Requirements:
- 9+ years of experience in claims business analysis, configuration, or healthcare operations, with strong experience in end-to-end claims workflows
- Advanced knowledge of healthcare claims processing, including coding (ICD-10, CPT, modifiers), billing, and adjudication rules
- Strong SQL skills and experience analyzing large datasets to identify trends, root causes, and performance improvements
- Proven ability to solve complex issues, translate technical findings into business insights, and work within client/vendor environments
- Strong communication, collaboration, and stakeholder engagement skills
- Experience in Medicaid or Medicare environments