Sr. Manager, Special Projects & Business Operations

Blueland is reimagining everyday cleaning essentials with safe, sustainable products. They are seeking an experienced Senior Manager of Special Projects & Business Operations to support the CEO and leadership team by leading cross-functional initiatives and improving organizational effectiveness.

Responsibilities:

• Lead special projects end-to-end with full ownership and autonomy, and support the Chief of Staff on broader initiatives as needed
• Drive organizational efficiency, health, and team performance initiatives — identifying gaps and designing systems to address them
• Own cross-functional strategy and insights projects from scoping through synthesis and executive recommendation
• Support board preparation, OKR reviews, and recurring leadership cadences, ensuring the CEO and leadership team are consistently prepared and aligned
• Identify operational gaps across the business and develop structured solutions to address them
• Lead and support cross-functional initiatives, providing structure, momentum, and clear ownership at each stage
• Serve as a connective resource across teams, ensuring critical priorities and dependencies are tracked and followed through
• Identify opportunities to integrate AI and emerging tools into existing workflows—and lead implementation directly, not just the recommendation
• Manage CEO administrative operations including inbox and calendar management, ensuring her time and attention are protected and well-allocated
• Establish and continuously improve processes within the Office of the CEO to support both the CEO and the broader leadership team
• Maintain sufficient organizational context to anticipate needs and proactively reduce the CEO's operational load

Requirements:

• 4+ years of experience in management consulting or a similarly rigorous, structured environment; equivalent experience in strategy, business operations, or a high-growth startup will also be considered
• Strong analytical and communication skills, with the ability to structure complex problems quickly and communicate findings clearly to Senior Leadership
• Internalizes brand standards quickly and applies them with consistency and judgment across communications, projects, and deliverables
• Genuine passion for sustainability, plastic waste reduction, and Blueland's mission
• Executive presence and the ability to operate effectively at the highest levels of an organization
• Thinks beyond the immediate task, always looking to build systems and processes that make the next iteration faster and better
• Comfort with ambiguity and the ability to operate effectively in a fast-moving environment
• Highly adaptable, with the ability to range across work of all types, from calendar management to leading a strategy engagement
• Active, practical use of AI tools in day-to-day work, with the ability to help others adopt them in concrete, meaningful ways
• Deeply committed to the quality of their work, regardless of scope or audience