Server/Host (Casual) - The Waterford
Delta, British Columbia, Canada
Full Time
1 day ago
Key skills
Communication
About this role
Looking for a job where you can contribute to the sum of human happiness and truly make a difference? Join us! We're crafting a purposeful, happy and vibrant seniors' community where our residents and employees flourish together.
The Waterford has been a respected leader in senior living in South Delta since 2002, offering both independent living and private long-term care. We are part of Bria Communities, a local, private company that operates four vibrant retirement communities in South Delta and Langley.
WHO ARE YOU?
You want to work for a company that sees people of all ages as valuable individuals, not just numbers, clients or patients. Your values include:
• Acting with respect to people of all ages, but especially older adults
• Providing elevated customer services that put seniors’ needs, comfort, and dignity first
• Being a supportive and collaborative team member who contributes your skills and knowledge to create purposeful, happy and vibrant senior communities.
• Leading the way by taking initiative, always improving, and bringing positivity to work with you every day.
WHY JOIN OUR TEAM
• Competitive wages
• Flexible schedules
• Discounted employee meals
• Career growth and development opportunities
• We’re locally owned and operated
Shifts: 10:30am - 7:00pm
Role Summary
Reporting to the Manager, Culinary Services/Executive Chef, or designate, the Server/Host key role is to provide a relaxed and enjoyable dining experience for our residents, providing exemplary customer service in the dining room. You will be responsible for greeting the residents at the front and directing them to their seats of choice; removing and storing walkers, pouring beverages and bussing, and setting tables. The Server/Host will also take care of the organizing and delivery of room service, and help in the organizing & overall cleanliness of the dining room & serving area.
Key Responsibilities
• Responsible for ensuring the Room Service cart is ready, and delivered in a prompt professional manner.
• Greet residents at the entrance smiling and cheerfully assist them to their desired table. Remove walkers for safety and keep track of where it is placed. Return to the resident when they are ready to leave the dining room.
• Pour beverages, and run food from the kitchen when available.
• Bus and clean/sanitize tables in all sections.
• Set tables meticulously and communicate to the appropriate server when residents are seated in their section.
• Serve parties (guests) in the private dining room when it is booked, responsible for all their requests, beverages, food, etc.
• Assist sections with cleaning & closing duties as needed, including but not limited to sweeping & mopping floors, dusting, washing tables & chairs, putting away clean dishes, cutlery and glassware.
• Maintain a positive attitude that promotes teamwork & strong communication in the dining room.
• Perform all other duties as assigned by the Executive Chef & Sous Chef.
Education & Experience
• Level 1 Food Safe is required
• Serving it Right is required
• Minimum 1 year serving experience
• Must be eligible to work in Canada
Required Knowledge, Skills and Abilities
• Passion for helping seniors & providing excellent service
• Strong communication & interpersonal skills, both written and oral
• Ability to multitask in a fast paced environment
• Must demonstrate a positive and team-oriented attitude
• Must work well within a team environment
• Must be able to work with minimal supervision & have strong initiative
• Must be able to lift 50 lbs
• Must be able to safely & efficiently operate all equipment associated with the duties required for the position
WAT1
The Waterford has been a respected leader in senior living in South Delta since 2002, offering both independent living and private long-term care. We are part of Bria Communities, a local, private company that operates four vibrant retirement communities in South Delta and Langley.
WHO ARE YOU?
You want to work for a company that sees people of all ages as valuable individuals, not just numbers, clients or patients. Your values include:
• Acting with respect to people of all ages, but especially older adults
• Providing elevated customer services that put seniors’ needs, comfort, and dignity first
• Being a supportive and collaborative team member who contributes your skills and knowledge to create purposeful, happy and vibrant senior communities.
• Leading the way by taking initiative, always improving, and bringing positivity to work with you every day.
WHY JOIN OUR TEAM
• Competitive wages
• Flexible schedules
• Discounted employee meals
• Career growth and development opportunities
• We’re locally owned and operated
Shifts: 10:30am - 7:00pm
Role Summary
Reporting to the Manager, Culinary Services/Executive Chef, or designate, the Server/Host key role is to provide a relaxed and enjoyable dining experience for our residents, providing exemplary customer service in the dining room. You will be responsible for greeting the residents at the front and directing them to their seats of choice; removing and storing walkers, pouring beverages and bussing, and setting tables. The Server/Host will also take care of the organizing and delivery of room service, and help in the organizing & overall cleanliness of the dining room & serving area.
Key Responsibilities
• Responsible for ensuring the Room Service cart is ready, and delivered in a prompt professional manner.
• Greet residents at the entrance smiling and cheerfully assist them to their desired table. Remove walkers for safety and keep track of where it is placed. Return to the resident when they are ready to leave the dining room.
• Pour beverages, and run food from the kitchen when available.
• Bus and clean/sanitize tables in all sections.
• Set tables meticulously and communicate to the appropriate server when residents are seated in their section.
• Serve parties (guests) in the private dining room when it is booked, responsible for all their requests, beverages, food, etc.
• Assist sections with cleaning & closing duties as needed, including but not limited to sweeping & mopping floors, dusting, washing tables & chairs, putting away clean dishes, cutlery and glassware.
• Maintain a positive attitude that promotes teamwork & strong communication in the dining room.
• Perform all other duties as assigned by the Executive Chef & Sous Chef.
Education & Experience
• Level 1 Food Safe is required
• Serving it Right is required
• Minimum 1 year serving experience
• Must be eligible to work in Canada
Required Knowledge, Skills and Abilities
• Passion for helping seniors & providing excellent service
• Strong communication & interpersonal skills, both written and oral
• Ability to multitask in a fast paced environment
• Must demonstrate a positive and team-oriented attitude
• Must work well within a team environment
• Must be able to work with minimal supervision & have strong initiative
• Must be able to lift 50 lbs
• Must be able to safely & efficiently operate all equipment associated with the duties required for the position
WAT1