Senior Software Engineer, Cloud Platform

SeatGeek believes in the power of live events and is modernizing the ticketing industry through technology. They are seeking a Senior Platform Engineer to join their Cloud Platform team, focusing on designing, building, and operating core cloud and networking platforms that support engineering teams across the company.

Responsibilities:

• Design, build, and operate shared cloud and networking platforms that support a modern, containerized, service-oriented architecture
• Improve reliability, observability, security, and scalability through automation, standards, and well-considered abstractions
• Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across regions and environments
• Build and maintain golden paths for compute, networking, and infrastructure to help teams deploy and operate services safely
• Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and contributing to incident response and follow-up work
• Partner with application and platform teams to reduce friction in deployment, routing, monitoring, and scaling
• Help evolve shared infrastructure tooling, APIs, and standards to improve reliability and developer experience over time
• Evaluate new technologies and patterns with a focus on maintainability and operational health
• Use automation and AI-assisted workflows to improve development and operational efficiency
• Share context and learnings through documentation, design discussions, and mentorship

Requirements:

• Experience contributing to the design, development, or operation of cloud and infrastructure platforms that support other engineers or teams
• Hands-on experience running production workloads on AWS, including designing and operating infrastructure using Terraform or similar infrastructure as code tools
• Experience building, operating, or supporting systems on Kubernetes (EKS), including containerized workloads and supporting platform services
• Experience designing or operating service networking and routing, such as service discovery, traffic management, or edge routing using tools like Cilium, Envoy, Kong, or Fastly
• Familiarity with observability practices and tools such as Datadog, and using metrics, logs, and traces to diagnose issues and improve system reliability
• Ability to write and maintain automation or tooling in Go, Python, or Bash, with an emphasis on clarity, safety, and long-term maintainability
• A thoughtful approach to engineering craftsmanship, including clean abstractions, readable code, and systems that are easy for others to operate
• Comfort collaborating across teams, explaining infrastructure and networking concepts clearly, and turning broad needs into practical technical solutions
• Commitment to learning and growth through knowledge sharing, documentation, and mentorship