Salesforce Senior Solution Consultant: Business Analyst

Guidehouse is seeking a Salesforce Senior Solution Consultant to support federal customers through presales and delivery consulting. The role shapes architectural strategy, leads discovery and solution design, advises clients on Salesforce-enabled transformations, and serves as a trusted advisor while managing risks and driving measurable outcomes.

Responsibilities:

• The Solution Architect / Senior Solution Architect is a dual-impact leader across presales and delivery, responsible for shaping, scoping, and aligning complex engagements to position federal customers for long-term success as a trusted advisor
• This role drives architectural strategy from initial solutioning through execution, ensuring mission-critical programs are set up to deliver measurable outcomes
• Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
• Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
• Identify and lead internal strategic initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Expert in Salesforce configuration and architectural strategy, translating current-state complexity into clear target-state designs, closing capability gaps, and delivering solutions that enable achievement of critical business and mission outcomes
• Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
• Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
• Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders
• Strong communication skills, both written and verbal
• Able to effectively develop materials that are appropriate for the audience
• A great listener with the ability to connect with people in diverse roles
• Resourceful and innovative thinker who can work through and solve problems
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Experience in public sector digital transformation initiatives
• Ability to convey and convince customers of best practices at various levels within a large organization
• Application design and development background
• Serve as a trusted advisor to the client

Requirements:

• Up to 10%
• Ability to Obtain Public Trust
• • Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
• • Expert in Salesforce configuration and architectural strategy, translating current-state complexity into clear target-state designs, closing capability gaps, and delivering solutions that enable achievement of critical business and mission outcomes
• • Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
• • Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
• • Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders
• • Strong communication skills, both written and verbal
• • Able to effectively develop materials that are appropriate for the audience
• • A great listener with the ability to connect with people in diverse roles
• • Resourceful and innovative thinker who can work through and solve problems
• • Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• • Experience in public sector digital transformation initiatives
• • Ability to convey and convince customers of best practices at various levels within a large organization
• • Application design and development background
• • Minimum of FIVE (5) years of professional experience
• • Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree)
• • Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
• • U.S. citizenship is contractually required
• • Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance
• • Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred
• • Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)
• • Hands-on experience with Omni Studio
• • Selected candidate may travel up to 25%