Key skills
Configure Price Quote (CPQ) systemsQuote-to-cash systemsAgile methodologyScaled Agile Framework (SAFe)Oracle CPQConga/Apttus CLMSalesforce CPQBusiness process analysisUser story writingFunctional specification documentationStakeholder managementOracleSalesforceAgile
About this role
BD is one of the largest global medical technology companies in the world. The Sr. CPQ Business Analyst will lead in eliciting, documenting, and validating business requirements for quoting and configure-price-quote capabilities across regions while serving as a liaison between stakeholders and the technology team.
Responsibilities:
- Elicit, document, and validate business requirements from stakeholders
- Translate business needs into user stories and functional specifications
- Support sprint planning, backlog grooming, and UAT coordination
- Facilitate workshops and working sessions with business and IT stakeholders to gather requirements, align priorities, and drive decisions
- Analyze CPQ data and processes to identify gaps and improvement areas, providing recommendations aligned to BD’s long-term Revenue Technology strategy and the common blueprint
- Capture legacy and offline contract or quoting processes (PDFs, SharePoint, spreadsheets, regional systems) and bring them into a standardized model
- Define 'what good looks like' with deep business intimacy, ensuring solutions reflect the real needs of the quote-to-contract process
- Act as liaison between business users and technical delivery teams (IT/ TDS and vendor partners)
- Develop reporting and dashboards that support business needs and measurement of Revenue Technology KPIs
Requirements:
- Bachelor's degree (any preference in type or major)
- 5+ years of combined experience as a business analyst supporting CPQ or quote-to-cash systems
- Experience systematizing new business processes, efficiencies, and business improvements
- Agile certified; strong experience in the Scaled Agile (SAFe) development framework
- Experience interacting with both 'business' and 'technical' partners
- Experience spanning multiple technology platforms and willingness to become proficient over and above the required specialty (e.g., Oracle CPQ, Conga/Apttus CLM, Bids & Tenders)
- Experience driving organizational change by influencing others without authority
- Ability to travel ~10% required
- Oracle and/or Conga/ Salesforce CPQ platform certification