Field Service Engineer II - Orlando, FL

Leica Biosystems is a global leader in advancing cancer diagnostics, committed to innovative solutions that save lives. The Field Service Engineer II role involves supporting customer needs through troubleshooting, installation, maintenance, and repair of diagnostic instruments.

Responsibilities:

• Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments
• Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies
• Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue

Requirements:

• Associate's degree with 3+ years of field service experience or related field OR Bachelor's Degree in Science with 1+ year of experience or related field OR equivalent military experience (working on any mechanical, technical, laboratory, pneumatic or any related instruments.)
• This position requires up to 90% flying and/or driving travel, which includes overnight stays
• Must have a valid driver's license with an acceptable driving record
• Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted
• Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms
• Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments
• Field Service Engineering and/or Networking/IT system upgrades
• A lab or hospital environment