Global Technical Talent is an Inc. 5000 Company that specializes in innovative data storage solutions. The Senior Program Manager/Project Manager role is essential for coordinating training initiatives and supporting the Sales Enablement team by managing project execution and partnering with subject matter experts.
Responsibilities:
- Manage teams and oversee project execution
- Allocate resources and monitor team performance
- Ensure adherence to timelines and quality standards
- Support professional development of team members
- Partner with SMEs for content development
- Update course content
- Host enablement sessions
- Work cross-functionally with global Cx stakeholders
Requirements:
- CX functional collaborations and partnership
- Strong teamwork
- Willing to work in different time zones
- Flexible timing (non-9-5)
- Leadership and team management experience
- Strong technical background in relevant domain
- Ability to communicate effectively and resolve conflicts
- Familiarity with LMS (learning management systems) tools and sales enablement platforms
- Instructional Designer (ID) experience
- Learning & Development (L&D) and Training experience
- AI experience — using tools to generate content