Sr Principal Cloud Product Manager - Remote

UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Sr. Principal Product Manager will serve as the business champion for Enterprise Cloud Platform solutions, maintaining a compelling strategy for IT applications and collaborating closely with cloud providers to optimize cloud transformation and services.

Responsibilities:

• Develop platform strategy: Collaborate with cross-functions to define the overall product strategy, aligning it with the business goals and objectives
• Product plan and roadmap: Create and maintain a platform roadmap that outlines the platform vision, key features, and timeline for development
• Define platform-level functional and non‑functional requirements (availability, performance expectations, cost drivers) in collaboration with engineering and cloud architecture teams
• Prioritize initiatives based on business impact, internal and external customer needs, and development capacity
• Lead a team of Platform product owners and product managers, provide coaching and development of individuals to lead a cohesive platform mission
• Cross-functional collaboration: Work closely with engineering, Cloud-Ops, Peer Product management for applications, Services and GTM/Sales teams to ensure successful development, release and GTM plan for platform services
• Understand and communicate cloud cost impacts of platform decisions, supporting FinOps practices at a product level (e.g., cost-to-serve insights, right-sizing considerations) while partnering with Cloud Ops and Finance
• Partner with Engineering to evaluate major cloud platform decisions (e.g., service selection, scaling approaches) from a business, customer, and product perspective, without taking on architectural design
• Ensure platform roadmap decisions align with SaaS operational needs, including observability, reliability, maintainability, and upgrade paths
• In partnership with Cloud providers and Cloud Ops teams, drive cloud resource optimization, cost efficiency of cloud storage, compute and related resources to support P&L view of cloud consumption overall across all Enterprise Imaging applications and services
• Leverage internal synergies with broader Optum organization on cloud environment, consumption, and efficiencies
• Engage and support customer conversations as the cloud platform SME for new sales opportunities or support during implementation
• Develop and maintain cloud vendor relations, working closely with the Business development team on contracts, pricing, resourcing and support needs
• Serve as subject matter expert for cloud platform working closely with engineering and Cloud-Ops teams and support sales and services to provide strategic direction, functional and operational capabilities
• Serve as subject matter expert for our public cloud provider to support the Enterprise Imaging portfolio of cloud products, including sizing of cloud resources, cost-effective utilization of cloud compute, storage and communication
• Drive consistency and innovation in the use of cloud technology across Enterprise Imaging cloud solutions
• Serve as a point of contact to bring vendor partners into activities with key customers as necessary

Requirements:

• Bachelor's degree in a relevant field
• 8+ years as a Product Manager and 3+ years as a Product Owner
• 5+ years with cloud platform and applications
• 2+ years of experience with health platforms, health IT, or healthcare imaging
• Proven solid understanding of core cloud concepts such as object storage, compute elasticity, networking basics, and managed service offerings
• Demonstrated ability to collaborate with cloud architects and engineering teams to make informed tradeoffs regarding scalability, performance, and cost
• Demonstrated ability to translate customer requirements into platform capabilities for a modern SaaS environment
• Ability to travel up to 25%
• Master's degree in computer science, or information technology or equivalent graduate degree
• Cloud Certification from Google Cloud or competitive Cloud Provider(s)
• 10+ years of experience in product management
• 5+ years of experience managing direct reports such as Product Owners and Product Managers
• 5+ years in cloud platform and SaaS transformation
• Experience in healthcare and Clinical IT domain
• Experience supporting or productizing a multi tenant SaaS platform, including conceptual understanding of tenancy models and operational impacts
• Experience working with cloud architects and engineering teams to assess public cloud services for use in production SaaS offerings
• Effectively managing products through key stages of the lifecycle in a regulated industry
• Delivering IT infrastructure solutions to the healthcare provider market
• Evaluating public cloud infrastructure capabilities for use in cloud-native SaaS products Specific experience with Google Cloud Platform is highly preferred
• Expertise in cloud resource (compute, storage, network) optimization, capacity planning, cost effective solutions to manage multi-tenant systems in the public cloud
• Knowledge of dynamic scaling, multitenancy, and solutions delivering performance at scale in the public cloud environment
• Familiarity with observability concepts (monitoring, logging, basic SLI/SLO frameworks) in collaboration with platform engineering teams
• Knowledge of Health IT interoperability standards such as DICOM and HL7/FHIR
• Successful track record of developing cloud services and cloud solutions
• Outstanding verbal and written communication skills