RPO COE - Analyst 168271
Pune, Maharashtra, India
Full Time
1 day ago
Key skills
SalesforceCRMJiraAgileLeadershipProject ManagementStakeholder ManagementCommunicationPresentation Skills
About this role
?Preparing the business cases.
?Requirements Elicitation, Planning, analysis, monitoring, organization, simplifying, translating, communication, validation.
?Define configuration specifications and business analysis requirements
?Perform quality assurance.
?Define reporting and alerting requirements
?Own and develop relationship with partners, working with them to optimize and enhance our integration
?Help design, document and maintain system processes
?Report on common sources of technical issues or questions and make recommendations to product and development team
?Communicate key insights and findings to product/development team
?Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
?Managing the solution scope.
?Converting the ideas and opportunities into deliverables.
?Works with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success.
?Reviews data post- implementation to measure success; participates in defining standards of improvement success.
?Demonstrates strong communication and presentation skills in meetings, facilitated sessions, and senior leadership presentations.
?Partners with management, project champions, and process owners to align process improvement initiatives with business objectives.
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Qualifications
?Excellent communication skills
?Willingness to work in the flexible shifts.
?Should be approachable to all the team members.
?Should carry a positive attitude / outlook towards the business.
?3-5 years of working experience
?Strong written and verbal communication skills including technical writing skills
?Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
?Exposure of writing business Cases, Business, functional requirements, Technical requirements, Wireframes, process and workflows, cost benefits analysis, ROI calculations.
?Knowledge on Agile methodology, six sigma and BPMN methods.
?Process Analysis, Data Analysis & Process Re-engineering
?Project Management & Stakeholder Management
?Strong analytical, reasoning and communication skills.
?Analyzes/evaluates existing business processes and identifies process efficiency and effectiveness improvement opportunities and supports process improvement activities.
?Strong knowledge on ticketing (Sibel / JIRA / Salesforce CRM) and automation (Blueprisam RPA) tools is an added advantage.