Sr. People Experience Business Analyst - Oregon

UnitedHealth Group is a global organization that delivers care through technology to improve health outcomes. The Sr. People Experience Business Analyst will serve as a strategic advisor, executing HR strategies and enhancing employee experience while collaborating with business leadership to drive engagement and operational excellence.

Responsibilities:

• Serves as key advisor to business leadership teams across Home Health providing expert guidance on complex HR policies and practices, interpreting guidelines and making recommendations that enable leaders to take informed action across multiple sites, entities, or segments of the employee population
• Act as trusted consultant to frontline leaders, influencing people initiatives and driving adoption of best practices using independent judgment and knowledge of company best practice
• Anticipate employee experience risks and opportunities, proactively developing solutions that align business strategy with people priorities rather than reacting to issues as they arise
• Lead and shape culture and engagement strategies for assigned populations or client groups, using insights from listening sessions, analytics and business context to influence decision-making and outcomes
• Execute and support HR processes throughout the employee lifecycle, including attraction, recruiting, onboarding, talent management, development and offboarding, actively making recommendations for improvement of the process itself or experience
• Provide coaching and performance management support on complex issues using HR best practices and company tools in partnership with COEs as appropriate
• Perform conceptual and data-driven analysis to diagnose multifaceted people challenges such as retention risk, talent pipeline gaps, engagement drivers, etc., recommending innovative and actionable solutions
• Lead cross-functional initiatives involving People Team COEs, Operations, Finance, Legal, IT, etc. to deliver integrated people solutions that drive business outcomes and ensure seamless HR service delivery
• Influence and contribute to the design and execution of enterprise or segment-level people strategies, ensuring alignment with broader organizational objectives
• Navigate complex environments that may include multiple sites, segments, or labor considerations, exercising sound judgment and discretion on HR topics
• Act as a mentor or informal lead for lower-level PXPs, sharing best practices, coaching on complex cases, and elevating overall team capability

Requirements:

• 3+ years of relevant HR or related experience, with demonstrated proficiency in HR analytics, reporting, and employee relations
• Experience with HR case handling and employee relations
• Proficiency with Microsoft Excel and HR analytics tools (e.g. dashboard, reporting platforms)
• Proven solid analytical, problem-solving, and communication skills
• Proven ability to prioritize, multi-task, and maintain confidentiality in a fast-pace environment
• Proven ability to collaborate across People Team functions
• Healthcare experience