EverCommerce - Senior Project Manager, Enterprise PMO (Remote, US)

EverCommerce is on a mission to digitally transform the service economy with tailored SaaS solutions. The Senior Project Manager will drive optimization and transformation across the Enterprise organization, managing multiple cross-functional projects and building strong stakeholder relationships.

Responsibilities:

• Drive and manage multiple assigned projects across the Enterprise team from start to finish on time, tailoring project methodologies to best fit the initiative (waterfall, hybrid, agile, etc.)
• Develop and execute project plans, including stakeholder analysis, scope identification, defining deliverables, and plans for cross-functional communication, risk management, and change management
• Manage the project teams’ work via Asana and ensure that actions are tracked and completed
• Communicate expectations of project roles and responsibilities to project stakeholders clearly, driving ownership and holding team members accountable via regular meetings and asynchronous engagement
• Own the organization and documentation of all project relevant artifacts with minimal support
• Develop and maintain project status reports, communicating the impact and value of the project work to the business and relevant strategic goals, and communicating action, upcoming priorities, risks and mitigation activities, and support or escalation needed
• Capture, surface, and manage/mitigate risk while providing clear project guidance to relevant stakeholders, implementing change request or escalation processes, as required
• Drive continuous improvement on projects by optimizing workflows and project management processes to support an efficient project lifecycle and improve the Enterprise PMO's center of excellence
• Collaborate with key stakeholders to identify dependencies, support capacity planning, streamline workflows, and fostering an efficient project environment
• Maintain relationships with key project stakeholders and functional leaders across Enterprise and Vertical functions to ensure a smooth workflow and drive efficiencies
• Collaborate with Project and Program Managers, particularly when managing project(s) that make up a larger program of transformation work
• Showcase the ability to influence without authority, leading others through change by operating with empathy and managing and resolving conflict when needed, and driving structure to minimize distractions for the project team to allow them to focus on the right things
• Demonstrate an elevated level of initiative with the ability to work independently, focus on providing solutions, taking ownership of assignments with minimal direction and generally being self-motivated

Requirements:

• Bachelor's degree in Business Administration, Management, Project Management, or a related field
• 5+ years of project management experience, ideally at a technology company or consultancy
• Advanced understanding and application of diverse project management methodologies (Agile, Waterfall, Hybrid), showcasing adaptability and the ability to tailor approaches based on project needs
• Proven expertise in managing large-scale projects, showcasing the ability to navigate complexities, resistance to change, and deliver results within established timelines and budgets
• Experience utilizing Asana or other project management software
• Outstanding organizational and communication skills; ability to drive clarity, decision-making and alignment in a cross-functional environment
• Display high magnitude of executive presence in written communication and through presentations with stakeholders and senior leadership
• Proficiency in risk assessment, mitigation strategies, and change management, coupled with a strategic mindset to proactively address project challenges with directness and sensitivity
• Advanced degrees or certifications (e.g., CAPM, PMP, ACP) are a plus
• Familiarity with Enterprise systems (Salesforce, Marketo, Workday, Zuora, NetSuite, etc.) a plus