Client Account Executive, Mid-Market

Dialpad is the AI-native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform. As a Client Account Executive for Mid-Market, you will manage a portfolio of existing customers while developing and executing sales strategies to grow revenue and ensure customer satisfaction.

Responsibilities:

• Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish. You will work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners to grow our existing customer base
• Create a territory account plan for how you will consistently achieve your quarterly goals and activity metrics
• Cultivate relationships with our customers to gain insight into customer strategy and expansion plans—aligning our product suite with their goals
• Generate pipeline and drive an efficient sales process
• Achieve or exceed quarterly revenue goals
• Serve as a Dialpad expert and become a trusted advisor and resource for your customers
• Identify customers who would be a good fit for the Customer Advisory Board and Executive Sponsor Program. Become an advocate for the customer back to Dialpad