Analyst IT Business Analyst- Employee Benefits

The Hartford is an insurance company dedicated to making a difference and helping others achieve their goals. They are seeking an Analyst IT Business Analyst to work with external Employee Benefits customers to enable strategic data connections with their Enrollment and HRIS platforms, implementing high-quality data solutions and managing customer relationships.

Responsibilities:

• Lead Customer data integration implementations providing consultative support with data exchange options involving API and File Feeds
• Co-lead technical implementation calls with Implementation Managers on topics related to data exchange, port and conversion (P&C) qualifying events and key integration requirements thereof
• Responsible for data integration configuration of internal and external systems and testing activities with Customer, HR Tech platform and The Hartford’s TPA
• Provide meaningful, clear consolidated feedback for the customer and their vendor partners
• Quickly troubleshoot and problem solve customer and vendor file data issues
• Collaborate with product, legal and/or underwriting as needed regarding product and agreement related matters

Requirements:

• Knowledge of various data exchange options – File Feeds and API's
• Knowledge of data analysis tools such as SQL and MS Excel including advanced formulas and functions
• Knowledge of Insurance claims practices, processing, and customer experience
• Ability to craft and manage documentation that supports the effective delivery of technology that meets specific customer and business needs
• Ability to recognize customer data sensitivity and limit use and distribution of protected information to the minimum amount required
• Ability to critically analyze data, problem solve, make judgments as to reliability/accuracy of information received and support business performance
• Ability to multi-task while demonstrating the ability to prioritize and manage time effectively
• Be the face of The Hartford in building strong relationships with external clients, external technology platform partners, Implementation and Relationship Management Teams
• 2 Years of experience with Employee Benefits Products (Life, Supplemental Health and Disability)
• Familiarity or prior experience with HR Tech platforms
• Candidate must be authorized to work in the US without company sponsorship
• Workday or other HRIS Platform Certifications Preferred