Graduate Remote Engineer

Graduate Remote Engineer

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

   

Hewlett Packard Enterprise offers university student graduates the opportunity to join a leading IT company and gain invaluable experience. Hewlett Packard Enterprise offers you a highly dynamic, fast-paced, professional working environment and the chance to develop the skills you have gained at university in a real business environment. At HPE you will not only apply these skills in the IT industry, but also acquire a range of abilities to contribute to the business whilst working alongside industry professionals. You'll have regular training and one-to-one meetings with your manager. Working together, you'll set goals and plot your development. And with our open-plan offices and friendly working culture, you'll have the chance to learn from senior managers who can help you in your future career.

What you’ll do:

Joining our Global Remote Services team as a Graduate Remote Engineer you will be providing remote service and technical guidance to our customers. Your focus will be on solving various business systems and applications problems, guiding onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.

• Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
• Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
• Participate in workshops, trainings and office visits to improve technical and process knowledge and increase professional expertise.
• Providing service/working outside standard business hours, on weekends and Bank holidays

What you’ll need:

• Bachelor or Master’s degree completed in the last year (preferably in Engineering/IT)
• Excellent verbal and written communication skills
• Excellent analytical and problem solving skills.
• Customer oriented attitude
• Mastery in English
• Ability to operate effectively within a virtual (cross-cultural) team

 

#grads #operations #graduate

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#bulgaria

#grads, #operations

Job:

Services

Job Level:

Entry

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

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All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.