ServiceNow QA Tester

Job Title: ServiceNow QA Tester

Location: Dallas, TX 5 Days onsite role

Job Description: We are looking to hire ServiceNow Testers with strong integration and infrastructure testing experience for an ongoing project

Mandatory Skills:

• ServiceNow testing (preferably integration-focused)
• Firewall and certificate (SSL/TLS) validation
• File-based data validation (CSV/XML/JSON)
• End-to-end integration testing
• PowerShell scripting (nice to have)

Job Description:

We are seeking a ServiceNow Tester with strong integration and infrastructure testing experience to support a critical data integration project. The role involves validating the end-to-end flow of call data from ServiceNow (SNOW) through MFTS (Managed File

Key Responsibilities

Infrastructure Validation

• Test file transfer via MFTS with secure protocols
• Validate firewall rules, connectivity, and access
• Work with SSL/TLS certificates to ensure secure transfers

Test Execution & Defect Management

• Design and execute test cases and test scenarios
• Perform functional, integration, and regression testing
• Log and track defects using tools (Jira/ServiceNow)

Error Handling & Monitoring

• Test failure scenarios (missing file, late delivery, corrupted file)
• Validate retry and alert mechanisms
• Monitor scheduled file arrivals and processing