Project Manager II (Customer Success)
Plano, Texas, United States of America
Contract
2 weeks ago
$38 USD
Key skills
GoAIJiraLeadershipChange ManagementCommunicationCollaborationCustomer SuccessSales
About this role
RESPONSIBILITIES:
Kforce has a client that is seeking a Project Manager II (Customer Success) in Plano, TX.
Duties:
* Coordinates project activities to ensure the project is on schedule
* Provides administrative and logistical support including meeting arrangement, progress tracking, and documentation
* Lead and manage programs supporting sales transformation priorities, including org redesign, headcount planning, and go-to-market strategy
* Coordinate across workstreams and stakeholders to track decisions, dependencies, and open items-ensuring nothing falls through the cracks
* Build and maintain executive-ready communications, decision logs, and program documentation
* Support planning and execution of key operating rhythms (e.g., leadership reviews, planning cycles, cross-functional working sessions)
* Partner with Sales, Finance, HR, and external partners (e.g., ZS Associates) to define scope, timelines, and deliverables
* Track execution across initiatives, proactively surfacing risks, and mitigation plans
* Support change management efforts tied to new go-to-market motions, coverage models, and sales programs
* Develop program status updates and briefing materials for CSO and senior leadership audiences
REQUIREMENTS:
* College degree required
* 5+ years of experience in program management, strategy operations, or chief of staff functions
* Strong ability to manage complex, cross-functional initiatives with senior stakeholders
* Excellent written communication skills; comfortable drafting executive-facing materials
* Highly organized with strong attention to detail across multiple concurrent workstreams
* Comfortable operating in ambiguous, fast-moving environments where priorities shift
* Proficiency with Google Workspace, Smartsheet, Jira, or similar collaboration tools
* PMP Certification preferred
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Project Manager II (Customer Success) in Plano, TX.
Duties:
* Coordinates project activities to ensure the project is on schedule
* Provides administrative and logistical support including meeting arrangement, progress tracking, and documentation
* Lead and manage programs supporting sales transformation priorities, including org redesign, headcount planning, and go-to-market strategy
* Coordinate across workstreams and stakeholders to track decisions, dependencies, and open items-ensuring nothing falls through the cracks
* Build and maintain executive-ready communications, decision logs, and program documentation
* Support planning and execution of key operating rhythms (e.g., leadership reviews, planning cycles, cross-functional working sessions)
* Partner with Sales, Finance, HR, and external partners (e.g., ZS Associates) to define scope, timelines, and deliverables
* Track execution across initiatives, proactively surfacing risks, and mitigation plans
* Support change management efforts tied to new go-to-market motions, coverage models, and sales programs
* Develop program status updates and briefing materials for CSO and senior leadership audiences
REQUIREMENTS:
* College degree required
* 5+ years of experience in program management, strategy operations, or chief of staff functions
* Strong ability to manage complex, cross-functional initiatives with senior stakeholders
* Excellent written communication skills; comfortable drafting executive-facing materials
* Highly organized with strong attention to detail across multiple concurrent workstreams
* Comfortable operating in ambiguous, fast-moving environments where priorities shift
* Proficiency with Google Workspace, Smartsheet, Jira, or similar collaboration tools
* PMP Certification preferred
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.